Re: [nsp] 3640 + ATM reboot problem

From: Siva Valliappan (svalliap@cisco.com)
Date: Fri Jan 19 2001 - 04:26:29 EST


if you can send me the info as well as the case number, i will look into it.

regards
.siva

>
>
> I have the similar case on my 3640 chases.
>
> I have NM-4T and NM-1FE.
> Three links on NM-4T card are serial links and fourth is Frame -relay link.
> When the the thirth serial link comes - all interfaces go down.
>
> this is hapening on:
> IOS (tm) 3600 Software (C3640-I-M), Version 12.0(9), RELEASE SOFTWARE (fc1)
> with 32MB and 8 Flash. Also happened on IOS 11.xxx - tried few different
> IOS versions.
>
> Debug info was pointing to the problem of DMA but I have tested on diferent
> c3640 chases and with different DRAM and no changes. So, I'm suspecting the
> NM-4T card and I have order for replacemnet. Should arrive soon and I
> should test it.
>
> I have send all info of "sh ver", "sh run", "sh stack" to cisco TAC but I
> could not get help.
>
> regards,
> Dine
> Swift Global (K)
>
> -----Original Message-----
> From: Siva Valliappan [mailto:svalliap@cisco.com]
> Sent: Friday, January 19, 2001 10:28
> To: Nick Bastin
> Cc: cisco-nsp@puck.nether.net
> Subject: Re: [nsp] 3640 + ATM reboot problem
>
>
> please provide "sh ver", "sh run", "sh stack" and any console messages
> that are output when the router reloads.
>
> thank you
> .siva
>
> >
> > We have 4 3640 chassis, each with NM-1ATM25, NM-4T, and NM-1FE cards,
> > running IP Plus image of 12.1(6). These boxes will run fine as long as
> > we don't send any packets over the ATM links (you can set up the PVCs,
> > etc.), but as soon as a packet is transmitted over the ATM link, the box
> > reboots. Anybody seen this before? It does give a couple of errors (a
> > counter error and something else), but I'm not near the box right now to
> > transcribe exactly what they are. Each chassis has 64MB and 8MB flash.
> > Thanks in advance.
> >
> > --
> > Nick Bastin
> > OPNET Technologies
> >
>
>



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