Re: [nsp] 7513 crash

From: Gert Doering (gert@greenie.muc.de)
Date: Tue May 01 2001 - 06:57:36 EDT


Hi,

On Tue, May 01, 2001 at 01:51:51AM -0700, Siva Valliappan wrote:
> an error interrupt is usually a hw issue (tho' in rare cases it can be
> a sw problem). in recent code (which you will have to be on if you
> have a NPE-400 ;) ) we dump a fair bit of information in the crashinfo
> file to help us diagnose the cause of the crash (is it a mis-seated/bad
> pa, midplane, io controller, npe, etc). getting the crashinfo into the
> hands of the TAC will help you diagnose the appropriate action to
> take.

Where exactly does the crashinfo file go to? The flash disk (disk0:)
doesn't have anything except the IOS images:

Cisco-M#dir disk0:
Directory of disk0:/

    3 -rw- 9592188 Mar 15 1981 18:46:07 c7200-is-mz.121-3a.E5
 2345 -rw- 6486116 Apr 14 1981 03:09:05
c7200-k3p-mz.120-14.S3.bin

47890432 bytes total (31809536 bytes free)

Do I have to enable this form of crashinfo somehow?

There is an interesting cosmetic bug, btw: the flash disk is *disk0*, but
in "show version", the router claims to have booted from disk1:, which
is non-existant...:

[..]
> > System image file is "disk1:c7200-k3p-mz.120-14.S3.bin"

Cisco-M#dir disk1:
%Error opening disk1:/ (Invalid DOS media or no media in slot)

... but that's only a side issue :-)

gert

-- 
Gert Doering
Mobile communications ... right now writing from *@Bologna*
... mobile phone: +49 177 2160221 ... or mail me:  gert@greenie.muc.de



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