RE: [nsp] Ebay "Internet Router Problems"

From: Deepak Jain (deepak@ai.net)
Date: Sat Jun 23 2001 - 14:08:44 EDT


:)

Second hand GSRs are still warrantable by SMARTnet, though I doubt Cisco has
started auctioning SMARTnet agreements online.

Deepak

-----Original Message-----
From: Daniel Golding [mailto:dan@netrail.net]
Sent: Friday, June 22, 2001 10:21 PM
To: deepak@ai.net; Andre Gironda; Bill Carter
Cc: Cisco Puck
Subject: RE: [nsp] Ebay "Internet Router Problems"

This being ebay, it's probably a second hand GSR.

- Dan

> -----Original Message-----
> From: Deepak Jain [mailto:deepak@ai.net]
> Sent: Friday, June 22, 2001 6:34 PM
> To: Andre Gironda; Bill Carter
> Cc: Cisco Puck
> Subject: RE: [nsp] Ebay "Internet Router Problems"
>
>
>
> Why don't they buy Smartnet contracts on their chassis' and line cards?
>
> Or am I missing something I should know about our GSR smartnet contracts?
>
> Deepak Jain
> AiNET
>
> -----Original Message-----
> From: Andre Gironda [mailto:andre@operations.net]
> Sent: Friday, June 22, 2001 3:00 PM
> To: Bill Carter
> Cc: Cisco Puck
> Subject: Re: [nsp] Ebay "Internet Router Problems"
>
>
>
> On Fri, Jun 22, 2001 at 01:05:33PM -0500, Bill Carter wrote:
> > Anyone here what caused Ebay's Internet Router problem this morning??
> > Hopefully they have more than 1 router.
>
> Yes, eBay has more than one router. The problem was from a
> reload on a GSR 12012 that resulted in a power supply and
> linecard failure. eBay gets no support from Cisco on the
> GSR and this is a battle eBay has been fighting since eBay
> installed them.
>
> --
> Andre Gironda
>
>



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