RE: [nsp] Opening TAC P3 or P4

From: Kevin Gannon (kgannon@lancomms.ie)
Date: Thu Aug 09 2001 - 12:58:48 EDT

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I wish at times I was just a customer and not a partner
we pay the same TAC fees and get beaten for opening cases
figure that :O(

Kevin

-----Original Message-----
From: Simon Lockhart [mailto:simonl@rd.bbc.co.uk]
Sent: 09 August 2001 17:54
To: Hank Nussbacher
Cc: Kevin Gannon; cisco-nsp@puck.nether.net
Subject: Re: [nsp] Opening TAC P3 or P4

>Well it don't say that on the Cisco Open TAC page so buying Smartnet was a
>really stupid move! -Hank

Only if you're a gold partner!

As a normal user, you can buy smartnet from Cisco, and open as many TAC
cases as you want.

Simon

-- 
Simon Lockhart                       |   Tel: +44 (0)1737 839676 
Internet Engineering Manager         |   Fax: +44 (0)1737 839516 
BBC Internet Services                | Email: Simon.Lockhart@bbc.co.uk 
Kingswood Warren,Tadworth,Surrey,UK  |   URL: http://support.bbc.co.uk/

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