[c-nsp] 7206 crash in iomem2

Steven Bertsch sbertsch at iaxs.net
Wed Apr 6 13:29:38 EDT 2005


At 12:08 PM 4/6/2005, Vinny Abello wrote:
>At 11:00 AM 4/6/2005, Steven Bertsch wrote:
>>At 12:06 AM 4/6/2005, Vinny Abello wrote:
>>>In researching a crash on a 7206VXR I have the following information:
>>>
>>>...which shows the address 0xE2B02E1 (or 0x0E2B02E1) is in the range
>>>for iomem2 and appears to be a hardware problem. My question is, what
>>>hardware is this memory contained in? Is this the I/O controller of
>>>the router? Would the recommended action be to replace the I/O
>>>controller? We've had reboots on this router before, but not in quite
>>>some time. The previous ones seemed to be software bugs according to
>>>TAC which went away up until now with IOS 12.2.27 mainline (what the
>>>router is presently running when this crash occurred).
>>
>>Iomem is usually carved out of main memory which is
>>located on the NPE/NSE, although the NPE-300 has
>>a separate 32MB stick set aside for this IIRC.
>>
>>The only user-serviceable memory on the I/O controller would
>>be the flash (and bootflash depending upon the I/O controller).
>
>Yes, it appears that is the case. I have another NPE-300 (the one that 
>crashed is also an NPE-300) here in front of me with 256MB of RAM, but it 
>also has a 32MB DIMM in it as well. So I suppose it's possible that this 
>32MB DIMM might need to be re-seated or replaced. Does that sound accurate?

Yes.  First re-seat the memory.   If you're still having problems,
then replace the memory (part is MEM-SD-NPE-32MB I believe),
or open a TAC case -- cisco will likely send you a replacement
NPE and memory.


Regards,
_______________________________________________________________
Steven Bertsch, System Administrator    Infinity AccessNET
sbertsch at iaxs.net                       Voice 952/944-7123 x161
http://www.iaxs.net/                    Fax   952/944-0115
_______________________________________________________________
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