[c-nsp] PA-2FE-TX using both ports kills module

Rodney Dunn rodunn at cisco.com
Sat Sep 24 09:35:37 EDT 2005


What does the cashinfo file look like?


On Sun, Sep 25, 2005 at 01:13:24AM +1200, Nikolai Schupbach wrote:
> 
> Hello,
> 
> We have a PA-2FE-TX in a 7206VXR /w NPE400. We have not be successful in
> getting
> both ports working in this module. If we run this module using a single port
> everything is stable and fine. However as soon as we enabled the second port
> and start passing traffic through this port, both ports will stop responding.
> The only way to get the card to respond again is to remove and re-insert it.
> (it does not crash the router)
> 
> We thought this was due to a faulty PA-2FE-TX module, so we purchased another
> one  but we experience *exactly* the same problem. So we did some further tests
> and tried to place these modules in a standard 7200 non-VXR /w NPE200 router,
> and again we experience the same problem, with the exception of the 7200
> non-VXR router crashing this time.
> 
> We are running 12.3(15a), but we have tried with other IOS versions with no
> luck. Here is the port diags from 1 of the ports:
> 
> Slot 2:
>         Dual Port FastEthernet (RJ45) Port adapter, 2 ports
>         Port adapter is analyzed 
>         Port adapter insertion time 06:58:34 ago
>         EEPROM contents at hardware discovery:
>         Hardware Revision        : 1.0
>         PCB Serial Number        : JAE091283VD
>         Part Number              : 73-5419-06
>         Board Revision           : B0
>         RMA Test History         : 00
>         RMA Number               : 0-0-0-0
>         RMA History              : 00
>         Deviation Number         : 0-0
>         Product (FRU) Number     : PA-2FE-TX           
>         Top Assy. Part Number    : 800-08350-06
>         EEPROM format version 4
>         EEPROM contents (hex):
>           0x00: 04 FF 40 02 24 41 01 00 C1 8B 4A 41 45 30 39 31
>           0x10: 32 38 33 56 44 82 49 15 2B 06 42 42 30 03 00 81
>           0x20: 00 00 00 00 04 00 80 00 00 00 00 CB 94 50 41 2D
>           0x30: 32 46 45 2D 54 58 20 20 20 20 20 20 20 20 20 20
>           0x40: 20 C0 46 03 20 00 20 9E 06 FF FF FF FF FF FF FF
>           0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
>           0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
>           0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
> 
> Both cards have the same part and revision numbers.
> 
> Has anyone heard of any problems with these cards? Two cards, purchased from
> two
> completely different companies, experience the same problem in two completely
> separate routers. This has got me totally stumped.
> 
> Regards, Nikolai.
> 
> 
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