[c-nsp] RSP-6-TXSTUCK - software or hardware?

Rodney Dunn rodunn at cisco.com
Fri Aug 11 09:23:42 EDT 2006


Oh my goodness no. Do you have CEF disabled as well as
"no ip route-cache"? You are process switching all of
the traffic out that interface which is a very bad thing.

You do not have txacc loss becasue the values count
down and it's at 264 with a limit of 265.

Can you enable CEF and/or fastswitching and see if it stops?

It's much more complex in the process path.

Rodney

On Fri, Aug 11, 2006 at 02:17:33PM +0100, David Freedman wrote:
> Sure:
> 
> Rodney Dunn wrote:
> > David,
> > 
> > What those messages were designed for was to help
> > identify if there was tx accumulator leaks on a 75xx before
> > it started affecting traffic.
> > It was one of the code areas we had some bugs so we put
> > that in to try and help. However it caused some false positives
> > so we removed it for E1's and below from what I remember.
> > 
> > Pretty unilikely your load is high enough to get to the DS3 rate
> > as long as it's really clocking at a T3.
> > 
> > Can you provide:
> > sh int se 6/0/0 stat
> 
> #sh int s6/0/0 stat
> Serial6/0/0
>            Switching path    Pkts In   Chars In   Pkts Out  Chars Out
>                 Processor      20039    2084968      20039    2084968
>               Route cache          0          0          0          0
>         Distributed cache          0          0          0          0
>                     Total      20039    2084968      20039    2084968
> 
> 
> 
> 
> 
> > 
> > and sh contr cbus
> 
> 
> #show controllers cbus | beg slot6
>    slot6: VIP2 R5K, hw 2.00, sw 22.20, ccb F800FF70, cmdq E80000B0, vps 8192
>      software loaded from system
>      IOS (tm) VIP Software (SVIP-DW-M), Version 12.3(10d), RELEASE 
> SOFTWARE (fc2)
>      ROM Monitor version 115.0
>     Mx T3+(1) HW Revision 0x3, FW Revision 3.93
>      Serial6/0/0, applique is T3+ DTE
>        received clockrate 1365
>        gfreeq E8000180, lfreeq E80001B0 (4512 bytes)
>        rxlo 4, rxhi 78, rxcurr 0, maxrxcurr 3
>        txq E8001A80, txacc E8001A82 (value 76), txlimit 78
>      FastEthernet6/1/0, addr 0001.9700.78c8 (bia 0001.9700.78c8)
>        gfreeq E8000160, lfreeq E80001B8 (1536 bytes)
>        rxlo 4, rxhi 526, rxcurr 4, maxrxcurr 29
>        txq E8001A88, txacc E8001A8A (value 264), txlimit 265
> 
> 
> > 
> > from the box.
> > 
> > See what the value/limit is for that serial 6/0/0 interface.
> > 
> > There is a remote remote remote chance it could be bad hadware
> > causing buffer header corruption which results in txacc leaks.
> > I've only seen that 3 times every in 8 years but it is a chance.
> > Almost always it's a software bug.
> > 
> > Rodney
> > 
> > On Thu, Aug 10, 2006 at 01:15:06PM +0100, David Freedman wrote:
> >> 
> >> Hardware: 75xx(dual RSP4) with VIP2-50 populated with PA-T3+ and PA-FE-TX
> >> 
> >> What would cause the following messages to occur?
> >> 
> >> 
> >> Aug  9 21:13:29 BST: %RSP-6-TXSTUCK: Txacc of Interface Serial6/0/0 is 
> >> at 2% of its txlimit
> >> 
> >> Aug 10 10:08:48 BST: %RSP-6-TXSTUCK: Txacc of Interface Serial6/0/0 is 
> >> at 3% of its txlimit
> >> 
> >> Aug 10 12:02:00 BST: %RSP-6-TXSTUCK: Txacc of Interface Serial6/0/0 is 
> >> at 2% of its txlimit
> >> 
> >> 
> >> Traffic on this interface is miniscule (i.e around 8/10Mbps) and on the 
> >> FE interface around 16/20Mbps, both with appropriate packet rates.
> >> 
> >> Checking the graphs for the times that these events were reported , 
> >> nothing untoward was occuring at the time.
> >> 
> >> We also graph the CPU of the VIPs and the VIP didn't rise about 10% CPU 
> >> at these times.
> >> 
> >> The box is a legacy piece of kit which has been beefed up somewhat to 
> >> run 12.3 (as it has IPv6 requirements) , its currently running 12.3(10)d
> >> but I can't find any known bugs that refer directly to this.
> >> 
> >> The T3 has been experiencing Input errors for around a week before these 
> >> messages were appearing:
> >> 
> >> Serial6/0/0 is up, line protocol is up
> >>    Hardware is cyBus PODS3+ Serial
> >>    Description: Protection T path DS3 over 100239/450845-0/2308
> >>    MTU 4470 bytes, BW 44210 Kbit, DLY 200 usec,
> >>       reliability 255/255, txload 5/255, rxload 39/255
> >>    Encapsulation HDLC, crc 16, loopback not set
> >>    Keepalive set (10 sec)
> >>    Restart-Delay is 0 secs
> >>    Last input 00:00:00, output 00:00:00, output hang never
> >>    Last clearing of "show interface" counters 1d19h
> >>    Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 
> >> 9714
> >>    Queueing strategy: fifo
> >>    Output queue: 0/40 (size/max)
> >>    30 second input rate 6825000 bits/sec, 1325 packets/sec
> >>    30 second output rate 914000 bits/sec, 320 packets/sec
> >>       610766319 packets input, 3114706794 bytes, 0 no buffer
> >>       Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
> >>                0 parity
> >>       158422 input errors, 137421 CRC, 0 frame, 18741 overrun, 16 
> >> ignored, 2260 abort
> >>       34167551 packets output, 1658107765 bytes, 0 underruns
> >>       0 output errors, 0 applique, 0 interface resets
> >>       0 output buffer failures, 0 output buffers swapped out
> >>       236 carrier transitions
> >>     rxLOS inactive, rxLOF inactive, rxAIS inactive
> >>     txAIS inactive, rxRAI inactive, txRAI inactive
> >> 
> >> 
> >> I've been blaming the transmission people for the past week , but they 
> >> are as mystified as me, is it possible the TXSTUCK messages are a result 
> >> of some kind of events occuring on the transmission network?
> >> 
> >> For reference, its configured as a point-to-point DS3, as so:
> >> 
> >> interface Serial6/0/0
> >>   description Protection T path DS3 over 100239/450845-0/2308
> >>   load-interval 30
> >>   dsu bandwidth 44210
> >>   scramble
> >>   framing c-bit
> >>   cablelength 50
> >>   serial restart-delay 0
> >>   no clns route-cache
> >>   hold-queue 2000 in
> >> end
> >> 
> >> 
> >> 
> >> If we look at the PA-FE:
> >> 
> >> 
> >> FastEthernet6/1/0 is up, line protocol is up
> >>    Hardware is cyBus FastEthernet Interface, address is 0001.9700.78c8 
> >> (bia 0001.9700.78c8)
> >>    Description: Worker ET Path 100239/450845-0/2307
> >>    MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
> >>       reliability 255/255, txload 39/255, rxload 13/255
> >>    Encapsulation 802.1Q Virtual LAN, Vlan ID  1., loopback not set
> >>    Keepalive set (10 sec)
> >>    Full-duplex, 100Mb/s, 100BaseTX/FX
> >>    ARP type: ARPA, ARP Timeout 04:00:00
> >>    Last input 00:00:00, output 00:00:06, output hang never
> >>    Last clearing of "show interface" counters never
> >>    Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
> >>    Queueing strategy: fifo
> >>    Output queue: 0/40 (size/max)
> >>    5 minute input rate 5381000 bits/sec, 2258 packets/sec
> >>    5 minute output rate 15681000 bits/sec, 2623 packets/sec
> >>       1271168625 packets input, 2747320900 bytes, 0 no buffer
> >>       Received 14588 broadcasts, 0 runts, 0 giants, 0 throttles
> >>       36 input errors, 0 CRC, 0 frame, 0 overrun, 36 ignored
> >>       0 watchdog
> >>       0 input packets with dribble condition detected
> >>       1476558580 packets output, 3223841169 bytes, 0 underruns
> >>       0 output errors, 0 collisions, 0 interface resets
> >>       0 babbles, 0 late collision, 0 deferred
> >>       0 lost carrier, 0 no carrier
> >>       0 output buffer failures, 0 output buffers swapped out
> >> 
> >> 
> >> Nothing out of the ordinary.
> >> 
> >> 
> >> Not quite sure how to proceed, I'm considering replacing the PA and/or 
> >> the VIP but if anybody can suggest this as being a s/w oddity I'm 
> >> willing to replace/upgrade as needed (bugtool is not turning up anything 
> >> of interest here)
> >> 
> >> 
> >> Any help/advice on this muchly appreciated.
> >> 
> >> 
> >> Thanks,
> >> 
> >> Dave.
> >> 
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