[c-nsp] OT: How do you fight spam in your enterprise? I need help

Tom Storey tom at snnap.net
Thu Dec 20 07:44:02 EST 2007


On 20/12/2007, at 7:32 PM, Ted Mittelstaedt wrote:

> Most ISP's run mailservers to help contain customers.  The idea is
> if you keep them off of gmail, they won't be pitched as often by
> your competitors.

And not just because offering customers a free mailbox with their  
internet connection is the standard thing that ISPs do?

Ive worked for two ISPs over the past 4 years in varying roles from  
customer service to network engineer (one a wholesaler), and Ive never  
heard of an ISP offering free mailboxes simply to retain customers  
because they can be poached more easily if they use one of the other  
free email providers.

One of the biggest reasons for offering a free mailbox has been  
advertising for the ISP in question.

And apart from advertising, its convenient for customers, in  
particular those who are new to the Internet. Having something at  
their fingertips that they dont need to think about is most definitely  
something they appreciate.

You seem to have a very interesting take on things. :-)


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