[c-nsp] RES: Feedback on Bug Toolkit (BTK), IOS Software Download Planner, etc...

Leonardo Gama Souza leonardo.souza at nec.com.br
Mon Aug 17 08:07:00 EDT 2009


Bug toolkit is not only available to Smartnet customers. Shared Support
customers also have access.	


-----Mensagem original-----
De: cisco-nsp-bounces at puck.nether.net
[mailto:cisco-nsp-bounces at puck.nether.net] Em nome de e ninja
Enviada em: segunda-feira, 17 de agosto de 2009 03:22
Para: wshiu at cisco.com
Cc: cisco-nsp at puck.nether.net
Assunto: Re: [c-nsp] Feedback on Bug Toolkit (BTK),IOS Software Download
Planner, etc...

Wilson,

*Feedback:*

   - Make the Bug toolkit and Bug fixes freely available to all
customers
   that have purchased Cisco software and not just SMARTnet customers.

-Eninja




On Thu, Aug 13, 2009 at 7:01 AM, Rodney Dunn <rodunn at cisco.com> wrote:

> I got involved through a few channels and encouraged the teams
responsible
> for some of the Cisco.com Support tools to leverage this forum
directly for
> feedback. They were very interested in the idea.
>
> Can those of you that care enough to give direct feedback based on the
past
> threads around IOS Upgrade Planner, Bug Toolkit, etc. please take a
few
> minutes and compose an email directly to:
>
> Wilson Shiu (wshiu) <wshiu at cisco.com>
>
> He is the point of contact for feedback.
>
> They are eager to listen so now is a good time to get involved.
>
> I encourage you guys to take advantage of this.
>
> Thanks
> Rodney
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