[c-nsp] TAC hits a new record level of aggravation...

[Jeff Kell]

So Cisco is now sleeping with Microsoft?  The "human network" suddenly
requires Internet Explorer?  And specific Java for the Oracle contingent?

Years ago, it just worked.  Might not have been HTML5 or Ajax or Web2.0
but the damned thing worked.  Everytime.

Jeff

On 11/2/2013 9:23 PM, Engel wrote:
> Have you try using MS Explorer? 
>
> Sent from my iPhone
>
>
> On 2013/11/03, at 7:53, Jeff Kell <jeff-kell at utc.edu> wrote:
>
>> I had the "opportunity" to open a TAC case last week...  and was greeted
>> by the "new" website...
>>
>> I use Firefox with NoScript, Ghostery, AdBlock, and some other plugins
>> that require their own unique "whitelisting" to get cisco.com to work at
>> all, and even more if you need to "login" to anything.
>>
>> I have the most current Java 1.7 installed as of the last round of updates.
>>
>> So... going to open a TAC case...  I'm presented by at least four (maybe
>> five?) Java permissions warnings/windows asking me if they can run.
>>
>> I bear with this, enter a case, and everything I carefully formatted and
>> pasted into the case was compressed down into a block of continuous
>> text, forget my newlines, everything crammed into one piece.
>>
>> I submit the case, and more Java permissions windows.  I go to review
>> the case... still MORE permissions windows.
>>
>> Of course I have to go upload a "show tech" (first request for any
>> case)...  and STILL MORE permissions windows.
>>
>> THIS IS RIDICULOUS !!!
>>
>> Anyone else had the "pleasure" of hitting the "new" case management site?
>>
>> I have NEVER experienced such a technical challenge such as that
>> presented by the TAC website...
>>
>> I also now get Java warnings/permissions windows for ASDM for ASA, ASDM
>> for FWSM, oh the list just keeps on growing for this Java crap.
>>
>> Jeff
>>
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