[cisco-voip] Source of information on CRA Scripts?

[Aaron Kent]

What package and Version of CRS did you buy?

What are you trying to accomplish?

Do you have anyone on staff who have attended the CRSD training or have
implemented this in the past?

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Johnson Randy
Sent: Friday, March 11, 2005 10:07 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Source of information on CRA Scripts?

 

Hi, 

We are new to the Cisco VoIP world. We have just set up a small system
using IPCC Express, CallManager and CallRex. We got the voice recording
set up and it works rather nicely. Now we are looking at setting ups
some simple CRA scripts. We tried loading one of the samples, called
ICD.AEF and obviously we do not yet understand all the interconnections
as it doesn't seem to do anything. 

 

Is there a good manual or source for step by step instructions on how to
set up a simple script like this so it works?

 

The ICD.AEF script is basically a simple queue, it answers the phone,
plays a message, waits, plays another message and loops until someone
picks up a phone. With the script loaded, the caller's still get 2 rings
and then a fast busy signal if no one answers.

 

Perhaps a training course is in order.

 

Thanks in advance.

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