[cisco-voip] RTMT

Jack Lyons jack.lyons at martinagency.com
Tue Mar 22 11:33:59 EST 2005


Funny you should ask: (from TAC)

This error appears when a call fails because an available route is not found
in the indicated route list.


http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_error_message09186
a0080208afa.html

 
This will happen when the following occurs:
-If the number you are attempting to call is busy (i.e. the user is on the
phone), by default, CM will attempt to send the call out all other GW's (as
you have configured). 
- If the user was busy on  the first try, they'll probably be busy on any
other calls too. If the system appears to be running fine, your best bet is
to set the service parameter 'StopRoutingOnUserBusy' flag to true and this
will reduce the number of times you see this error.



-----Original Message-----
From: Voll, Scott [mailto:Scott.Voll at wesd.org] 
Sent: Tuesday, March 22, 2005 11:15 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] RTMT

Anyone know what this message means from the Real time Monitoring Tool
in CM 4.1.2sr1.

"Number of RouteListExhausted events exceed 0 within 60 minutes."

And How do I fix it?

TIA

Scott


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