[cisco-voip] CallForward Busy (CFB) and CallForward No Answer (CFNA) SoftKeys ??

[Tim Medley]

There is no Cisco way for the user to change the CFB or CFNA for their
phones. It is only accessible through CCMAdmin. Also there is no way to
access these settings via softkeys.

Now these settings are written to SQL tables, so in theory, you could
manipulate this using some asp code and a web interface.

tm



Tim Medley
http://www.medleylabs.com
 

http://www.sccp2000.com IP Telephony News, Tips and Tricks


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Serg
Sent: Wednesday, March 23, 2005 12:31 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CallForward Busy (CFB) and CallForward No Answer
(CFNA) SoftKeys ??

Hi All,
          I have a couple of of questions regarding CallForward Busy
(CFB) and CallForward No Answer (CFNA) functionality on CallManaher. 
I am using CallManager 4.0(2)SR1A

1-) Is it possible for the users (not the administrator) to control
their own CallForward Busy (CFB) and CallForward No Answer (CFNA)
settings?

The "Cisco CallManager User Options" Web page allows a user control of
the Call Foward All Settings ONLY.

2-) is it possible to customise the SoftKeys on the Cisco 7940/7960 to
Display a Call Foward Busy (CFB) or  Call Foward No Answer (CFNA)
Softkey

I would be surprise if this is not possible and I am sure I am not the
first one to have this requirement.   Does anyone know of any
third-party apps/services that can perform this task.

Thanks for your help.

Serg
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