[cisco-voip] Another MOH Question

Voll, Scott Scott.Voll at wesd.org
Wed Mar 23 18:53:16 EST 2005


The answer is it depends.  You need to do it on the server that is
serving the MOH.

 

Scott

 

PS.  I think I'm doing it on both for redundancy

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rusty Painter
Sent: Wednesday, March 23, 2005 3:01 PM
To: 'Anthony Mendoza'; Rusty Painter
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Another MOH Question

 

Stupid question, but I am new to the CCM world.  Do I need to do this on
both the publisher and subscriber?  Or can I just do it on the
publisher?

Rusty Painter 
MCP/A+ 
Microcomputer Technician 
Dorchester County ITS 
201 Johnston St. 
St. George, SC 29477 
Tel:           (843) 563-0022 
Fax:          (843) 563-0033 
E-mail:      rpainter at dorchestercounty.net 

 

-----Original Message----- 
From: Anthony Mendoza [mailto:amendoza at Niku.com] 
Sent: Wednesday, March 23, 2005 5:28 PM 
To: Rusty Painter 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Another MOH Question 

I just had to do it..let me look up that helpdesk ticket... 

1) go to call manager administration web page 

2) select the service menu from the top and selct "service parameters" 

3) then select the service "cisco MOH Audio Translator" from the top 
down box 

4) then press the advance button on the righthand side top corner. 

5) Then you will see a parameter "default MOH Volume level " and its 
valu will be set to "-24" 
you can increase the value to -20, -16......... 
you can decrease the value to -28 or -30 and then check.. 

I changed ours to -24..for some reason it was set to -10. 
-- 
Anthony Mendoza 

Rusty Painter sent a message, dated 3/23/2005 2:04 PM about: 
> 
> 
> Sorry for all the posts, but I have had some users complaining that
the 
> MOH is too loud.  How can we turn it down?  Thanks again for your
help. 
> 
>  
> 
> ** Rusty Painter ** 
> 
> MCP/A+ 
> 
> Microcomputer Technician 
> 
> Dorchester County ITS 
> 
> 201 Johnston St . 
> 
> St. George , SC 29477 
> 
> Tel:           (843) 563-0022 
> 
> Fax:          (843) 563-0033 
> 
> E-mail:       rpainter at dorchestercounty.net 
> <mailto:rpainter at dorchestercounty.net> 
> 
>  
> 
> 
>
------------------------------------------------------------------------

> 
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