[cisco-voip] Incoming Call Issue
King, Jesse
JKing at thegranitegroup.com
Thu Mar 24 10:52:44 EST 2005
Okay. Good. on the right track. I definitely think this is a DSP
problem.
Bad call again on channel 5, when I do a sh voice dsp, I get a bunch!
Lots of dsp's in this 3745. How can I tell with this output what dsp is
using channel 5? Call is coming in on 4/0:23.5....
Thanks for the help here...
DSP DSP DSPWARE CURR BOOT PAK
TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABORT
PACK COUNT
==== === == ======== ======= ===== ======= === == ========= == =====
============
C549 004 01 {medium} 4.4.6 IDLE idle 0 0 4/1:1 14 0
0/0
02 {medium} 4.4.6 IDLE idle 0 4/1:1 15 0
0/0
03 {medium} 4.4.6 IDLE idle 0 4/1:1 16 0
0/0
04 {medium} 4.4.6 IDLE idle 0 4/1:1 17 0
0/0
C549 005 01 {medium} 4.4.6 IDLE idle 0 0 4/1:1 18 0
0/0
02 {medium} 4.4.6 IDLE idle 0 4/1:1 19 0
23060/24825
03 {medium} 4.4.6 IDLE idle 0 4/1:1 20 0
109051/11100
0
04 {medium} 4.4.6 IDLE idle 0 4/1:1 21 0
312373/31371
8
C549 006 01 {medium} 4.4.6 IDLE idle 0 0 4/0:23 01 0
647877/56782
8
02 g711ulaw 4.4.6 busy idle 0 4/0:23 02 0
464891/42611
3
03 g711ulaw 4.4.6 busy idle 0 4/0:23 03 0
312833/28995
3
04 g711ulaw 4.4.6 busy idle 0 4/0:23 04 0
200911/18220
2
C549 008 01 g711ulaw 4.4.6 busy idle 0 0 4/0:23 05 0
0/61323
02 {medium} 4.4.6 IDLE idle 0 4/0:23 06 0
0/19682
03 {medium} 4.4.6 IDLE idle 0 4/0:23 07 0
0/6733
04 {medium} 4.4.6 IDLE idle 0 4/0:23 08 0
0/3738
C549 009 01 {medium} 4.4.6 IDLE idle 0 0 4/0:23 09 0
0/0
02 {medium} 4.4.6 IDLE idle 0 4/0:23 10 0
0/0
03 {medium} 4.4.6 IDLE idle 0 4/0:23 11 0
0/0
04 {medium} 4.4.6 IDLE idle 0 4/0:23 12 0
0/0
C549 010 01 {medium} 4.4.6 IDLE idle 0 0 4/0:23 13 0
0/0
02 {medium} 4.4.6 IDLE idle 0 4/0:23 14 0
0/0
03 {medium} 4.4.6 IDLE idle 0 4/0:23 15 0
0/19
04 {medium} 4.4.6 IDLE idle 0 4/0:23 16 0
3948/4092
C549 011 01 {medium} 4.4.6 IDLE idle 0 0 4/0:23 17 0
4241/4330
02 {medium} 4.4.6 IDLE idle 0 4/0:23 18 0
21097/21569
03 {medium} 4.4.6 IDLE idle 0 4/0:23 19 0
25443/26220
04 g711ulaw 4.4.6 busy idle 0 4/0:23 20 0
76067/77847
C549 012 04 {medium} 4.4.6 IDLE idle 0 4/1:1 01 0
31692/59799
C549 012 01 {medium} 4.4.6 IDLE idle 0 0 4/0:23 21 0
172243/17591
9
02 g711ulaw 4.4.6 busy idle 0 4/0:23 22 0
266380/27074
8
03 g711ulaw 4.4.6 busy idle 0 4/0:23 23 0
521264/52475
7
C549 013 01 {medium} 4.4.6 IDLE idle 0 0 4/1:1 02 0
2017/4245
02 {medium} 4.4.6 IDLE idle 0 4/1:1 03 0
815/564
03 {medium} 4.4.6 IDLE idle 0 4/1:1 04 0
54/29
04 {medium} 4.4.6 IDLE idle 0 4/1:1 05 0
0/0
C549 014 01 {medium} 4.4.6 IDLE idle 0 0 4/1:1 06 0
0/0
02 {medium} 4.4.6 IDLE idle 0 4/1:1 07 0
0/0
03 {medium} 4.4.6 IDLE idle 0 4/1:1 08 0
0/0
04 {medium} 4.4.6 IDLE idle 0 4/1:1 09 0
0/0
C549 015 01 {medium} 4.4.6 IDLE idle 0 0 4/1:1 10 0
0/0
02 {medium} 4.4.6 IDLE idle 0 4/1:1 11 0
0/0
03 {medium} 4.4.6 IDLE idle 0 4/1:1 12 0
0/0
04 {medium} 4.4.6 IDLE idle 0 4/1:1 13 0
0/57
----------------------------FLEX VOICE CARD 1
------------------------------
*DSP VOICE CHANNELS*
DSP DSP DSPWARE CURR BOOT PAK
TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT
PACK COUNT
===== === == ======== ======= ===== ======= === == ========= == ====
============
*DSP SIGNALING CHANNELS*
DSP DSP DSPWARE CURR BOOT PAK
TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT
PACK COUNT
===== === == ======== ======= ===== ======= === == ========= == ====
============
C5510 001 01 {flex} 4.4.6 alloc idle 0 0 1/0/0 02 0
177/0
C5510 001 02 {flex} 4.4.6 alloc idle 0 0 1/0/1 06 0
129/0
C5510 001 03 {flex} 4.4.6 alloc idle 0 0 1/0/2 10 0
92/0
C5510 001 04 {flex} 4.4.6 alloc idle 0 0 1/0/3 14 0
103/0
------------------------END OF FLEX VOICE CARD 1
----------------------------
-----Original Message-----
From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: Thursday, March 24, 2005 10:45 AM
To: King, Jesse
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Incoming Call Issue
Hi Jesse,
Yes, your bad call was on b-ch 5 of the PRI:
Channel ID i = 0xA98385
Exclusive, Channel 5
Unless you are running a FLEX dspware image (get sh voice dsp), the b-ch
are statically mapped to the same DSP's, Once a DSP is toast, all calls
on the assocated ISDN b-ch will fail.
/Wes
King, Jesse wrote:
>Is the Channel 5 related to the ISDN channel? I don't think its that
>specific channel because it can happen on multiple calls at once.
>
>It could be a DSP issue for sure.... I'll start to research that.
>
>Thanks.
>
>-----Original Message-----
>From: Wes Sisk [mailto:wsisk at cisco.com]
>Sent: Thursday, March 24, 2005 10:38 AM
>To: King, Jesse
>Cc: cisco-voip at puck.nether.net
>Subject: Re: [cisco-voip] Incoming Call Issue
>
>Is it always the same channel (5) that fails? Ringtone and voicepath
>are controlled by the DSP. Maybe it is either locked or bad. Try to
>reset DSP, then try router reboot. If still not alive after reboot,
>time for an RMA
>
>http://www.cisco.com/en/US/customer/tech/tk652/tk653/technologies_tech_
>n
>ote09186a00800e66b1.shtml
>
>/Wes
>
>King, Jesse wrote:
>
>
>
>>CM 4.1(2), MGCP Gateway 3745, IOS ver 12.3.11t3, using a PRI
>>
>>
>>Most calls coming in are fine. But sometimes a call comes in, This is
>>what happened - PSTN calling gets no ringing, but call rings on 7960
>>phone and is able to answer. No voice in or out is working. Call will
>>stay up until PSTN caller disconnects call because of no ringing or
>>conversation.
>>
>>I can't seem to narrow this down, and frankly not sure how to. I did a
>>
>>
>
>
>
>>debug of ISDN q931, and have the capture of a good and a bad, but the
>>look the same. So I suspect I am not debugging the right thing.
>>
>>Attached is the isdn q931 of the bad, then the good.
>>
>>Any suggestions on where I could start?
>>
>>Thanks guys.
>>
>>Jesse
>>
>>----------------------------------------------------------------------
>>-
>>-
>>
>>Bad ISDN q931 debug
>>
>>Mar 24 10:13:03: ISDN Se4/0:23 Q931: RX <- SETUP pd = 8 callref =
>>
>>
>0x01A2
>
>
>> Bearer Capability i = 0x8090A2
>> Standard = CCITT
>> Transer Capability = Speech
>> Transfer Mode = Circuit
>> Transfer Rate = 64 kbit/s
>> Channel ID i = 0xA98385
>> Exclusive, Channel 5
>> Facility i = 0x9F8B0100A10F02010106072A8648CE1500040A0100
>> Protocol Profile = Networking Extensions
>> 0xA10F02010106072A8648CE1500040A0100
>> Component = Invoke component
>> Invoke Id = 1
>> Operation = InformationFollowing (calling_name)
>> Name information in subsequent FACILITY
>>
>>
>message
>
>
>> Calling Party Number i = 0x2183, 'XXXXXXXXXX'
>> Plan:ISDN, Type:National
>> Called Party Number i = 0x80, 'XXXX'
>> Plan:Unknown, Type:Unknown Mar 24 10:13:03: ISDN
>>Se4/0:23 Q931: TX -> CALL_PROC pd = 8 callref = 0x81A2
>> Channel ID i = 0xA98385
>> Exclusive, Channel 5
>>Mar 24 10:13:03: ISDN Se4/0:23 Q931: TX -> ALERTING pd = 8 callref =
>>
>>
>0x81A2
>
>
>> Progress Ind i = 0x8088 - In-band info or appropriate now
>>available Mar 24 10:13:03: ISDN Se4/0:23 Q931: RX <- FACILITY pd = 8
>>
>>
>callref = 0x01A2
>
>
>> Facility i = 0x9F8B0100A1080201010201008400
>> Protocol Profile = Networking Extensions
>> 0xA1080201010201008400
>> Component = Invoke component
>> Invoke Id = 1
>> Operation = CallingName
>> Name not available Mar 24 10:13:08:
>>ISDN Se4/0:23 Q931: TX -> CONNECT pd = 8 callref = 0x81A2
>> Display i = 'Jesse King'
>>Mar 24 10:13:08: ISDN Se4/0:23 Q931: RX <- STATUS pd = 8 callref =
>>
>>
>0x01A2
>
>
>> Cause i = 0x80E328 - Information element not implemented
>> Call State i = 0x07
>>Mar 24 10:13:08: ISDN Se4/0:23 Q931: RX <- CONNECT_ACK pd = 8 callref
>>= 0x01A2
>>
>>
>>
>>Good IDSN q931 here:
>>
>>Mar 24 10:23:32: ISDN Se4/0:23 Q931: RX <- SETUP pd = 8 callref =
>>
>>
>0x01BA
>
>
>> Bearer Capability i = 0x8090A2
>> Standard = CCITT
>> Transer Capability = Speech
>> Transfer Mode = Circuit
>> Transfer Rate = 64 kbit/s
>> Channel ID i = 0xA98382
>> Exclusive, Channel 2
>> Facility i = 0x9F8B0100A10F02010106072A8648CE1500040A0100
>> Protocol Profile = Networking Extensions
>> 0xA10F02010106072A8648CE1500040A0100
>> Component = Invoke component
>> Invoke Id = 1
>> Operation = InformationFollowing (calling_name)
>> Name information in subsequent FACILITY
>>
>>
>message
>
>
>> Calling Party Number i = 0x2183, 'XXXXXXXXXX'
>> Plan:ISDN, Type:National
>> Called Party Number i = 0x80, 'XXXX'
>> Plan:Unknown, Type:Unknown Mar 24 10:23:32: ISDN
>>Se4/0:23 Q931: TX -> CALL_PROC pd = 8 callref = 0x81BA
>> Channel ID i = 0xA98382
>> Exclusive, Channel 2
>>Mar 24 10:23:32: ISDN Se4/0:23 Q931: TX -> ALERTING pd = 8 callref =
>>
>>
>0x81BA
>
>
>> Progress Ind i = 0x8088 - In-band info or appropriate now
>>available Mar 24 10:23:32: ISDN Se4/0:23 Q931: RX <- FACILITY pd = 8
>>
>>
>callref = 0x01BA
>
>
>> Facility i = 0x9F8B0100A1080201010201008400
>> Protocol Profile = Networking Extensions
>> 0xA1080201010201008400
>> Component = Invoke component
>> Invoke Id = 1
>> Operation = CallingName
>> Name not available Mar 24 10:23:37:
>>ISDN Se4/0:23 Q931: TX -> CONNECT pd = 8 callref = 0x81BA
>> Display i = 'Jesse King'
>>Mar 24 10:23:37: ISDN Se4/0:23 Q931: RX <- STATUS pd = 8 callref =
>>
>>
>0x01BA
>
>
>> Cause i = 0x80E328 - Information element not implemented
>> Call State i = 0x07
>>Mar 24 10:23:37: ISDN Se4/0:23 Q931: RX <- CONNECT_ACK pd = 8 callref
>>= 0x01BA
>>
>>----------------------------------------------------------------------
>>-
>>-
>>
>>_______________________________________________
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>>cisco-voip at puck.nether.net
>>https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>>
>>
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