[cisco-voip] 7.1(2) shared line call answer issue if not primary line

Erick Bergquist erickbe at yahoo.com
Thu Mar 24 12:19:04 EST 2005


Has anyone seen this with 7.1(2)?  Always use Prime
line is enabled also.

The problem encountered with the 7940/7960 7.1(2)
phone load was with answering an incoming call on any
Line other than the Primary Line. Prior to 7.1(2) a
call coming in on any line could be answered by
picking up the handset and the phone would
automatically seek out the first active (ringing) line
on the set.  With the new load, if a call comes in on
any line other than the primary line the user must
press the button for the ringing line after picking up
the handset to answer that call.   For example,  if
the user has several shared lines on a 7914 side car
and a call comes in on one of those shared lines the
user must first pickup the handset and then press the
button on the side car for the ringing line.  Prior to
7.1(2) a ringing line on the 7914 could be answered by
merely picking up the handset.  The phone would
connect you to the ringing line without any manual
intervention.



		
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