[cisco-voip] Unity Express Script Problems

[Kris Seraphine]

Hi 

I installed the script editor and uploaded the included sample script to
a CUE 2.1.1 NM. I notice that it doesn't seem to handle the
busy/invalid/unsuccessful call redirect branches correctly. If I choose
dial by extension and enter an invalid number, the call is simply
dropped. The same thing happens if I zero out to the operator when the
operator phone is busy. The built in scripts handle these situations
correctly. 

When I look through the trace buffer I see the call redirect step
execute, then a couple of SIP messages and then this: 

ltp9: TransferingState close transfer to 0 cause=20 

There aren't any exceptions or errors that I can find. 

I feel like I might be missing something simple. Any suggestions or help
would be appreciated. 

kris seraphine 

 

Kris Seraphine
Senior Technology Specialist
Clifton Gunderson Technology Solutions
1111 Deming Way suite 101
Madison, WI  53717
Phone: 608.833.8638
Fax: 608.833.0194
Direct: 608.662.7640
Web: www.cliftoncpa.com
  

 
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