[cisco-voip] Voice Mail down during AAR

[Wes Sisk]

Robin,

In this case the call leg in question will be from the remote site 
gateway to the remote site phone.  That phone needs to CFNA back to 
voicemail at the central site.  So, what is the AAR group and CSS of 
your remote site gateway?

/Wes

Robin H wrote:
> Hi,
> thanks for your email. The originator is in central site.
> During normal operation (BW is available), the phone CFNA is working
> fine. I am using same CSS for during normal and AAR operations. Under
> normal operation, the call to central site is via WAN and if it fails,
> the call will be routed via local gateway. I am not sure if this can
> cause problem?
>
>
>   
>> On 4/27/06, Wes Sisk <wsisk at cisco.com> wrote:
>>     
>>> Robin,
>>>
>>> So in your case where is the call originating from? central site or
>>> remote site?  It sounds like the forward no answer leg is not routing.
>>> Does the forward no answer work with b/w is available?
>>>
>>> /Wes
>>>
>>> ciscozest wrote:
>>>       
>>>> Using CM 3.3(4) without using Hunt Pilot or Line Groups. Any other possibility or missing setting?
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: "Wes Sisk" <wsisk at cisco.com>
>>>> To: "Robin H" <ciscozest at gmail.com>
>>>> Cc: <cisco-voip at puck.nether.net>
>>>> Sent: Thursday, April 27, 2006 10:06 PM
>>>> Subject: Re: [cisco-voip] Voice Mail down during AAR
>>>>
>>>>
>>>> what version of CM are you on? CSCeg79745
>>>>
>>>> /Wes
>>>>
>>>> Robin H wrote:
>>>>
>>>>         
>>>>> I have enabled AAR and it works fine, but when the remote user is not
>>>>> answering the call, the caller got engage tone after ring timeout. I
>>>>> have configured following items:
>>>>>
>>>>> - set External Number Mask on IP Phones (both central and remote
>>>>> sites), and voicemail ports
>>>>> - set "Use Calling Party's External Phone Number Mask on all route patterns
>>>>> - set RDNIS outgoing on remote gateway and RDNIS incoming at central gateway
>>>>> - set AAR CSS on both central and remote site gateways/ip phones, and
>>>>> also voicemail ports
>>>>> - AAR Group: A -> B = prefix 91, B -> A = prefix 91
>>>>> - Apply AAR Group on central and remote site phone DNs, and also
>>>>> voicemail port DNs
>>>>>
>>>>> Is there any other parameters that I miss out? Thanks
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>>
>>>>>