[cisco-voip] Reserving line problem at CCM

[Lelio Fulgenzi]

There is an option called "CallBack" that you should investigate. This does not reserve the line, but notifies the caller when the busy line is available.

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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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"I can eat fifty eggs." "Nobody can eat fifty eggs."
  ----- Original Message ----- 
  From: new look 
  To: cisco-voip at puck.nether.net 
  Sent: Tuesday, June 06, 2006 1:52 PM
  Subject: [cisco-voip] Reserving line problem at CCM


  Dear All,
  My company upgraded from PBX telephone system to IP Phones, i have a problem and hope you could help me with it, the problem is that on the old system (PBX) when a line was busy i could reserve this line so that when it is free a get a ring back,  i need to know how to configure this feature on the call manager so that  could reserve busy lines and get a ring back or indication that the line is now free, i'm using call manager 4.1(3) and a 2811 router with FXO ports as my VG, thanks in advance for your cooperation


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