[cisco-voip] Reserving line problem at CCM

[Jason Aarons (US)]

I haven't used it, but I understand ARC Console has camp-on capability.
Callback would not scale for a receptionist tracking many lines -jason

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Tuesday, June 06, 2006 2:27 PM
To: new look; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Reserving line problem at CCM

 

There is an option called "CallBack" that you should investigate. This
does not reserve the line, but notifies the caller when the busy line is
available.

 

------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I can eat fifty eggs." "Nobody can eat fifty eggs."

	----- Original Message ----- 

	From: new look <mailto:newlook110 at yahoo.com>  

	To: cisco-voip at puck.nether.net 

	Sent: Tuesday, June 06, 2006 1:52 PM

	Subject: [cisco-voip] Reserving line problem at CCM

	 

	Dear All,

	My company upgraded from PBX telephone system to IP Phones, i
have a problem and hope you could help me with it, the problem is that
on the old system (PBX) when a line was busy i could reserve this line
so that when it is free a get a ring back,  i need to know how to
configure this feature on the call manager so that  could reserve busy
lines and get a ring back or indication that the line is now free, i'm
using call manager 4.1(3) and a 2811 router with FXO ports as my VG,
thanks in advance for your cooperation

	
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