[cisco-voip] need script file for autoattendant
Bassem Zayed
bzayed80 at yahoo.com
Mon Jun 12 20:36:32 EDT 2006
hi everyone,
I need to change the script file "aa_sample1.aef". I need to change the way the autoattendant responds. i've already created the messages to greet the caller and i know how to insert them. I tried the Cisco unity express editor to edit the aa_sample1 but i'm not good at it!!. I really tried to edit the example but no good.
I need the auto att to:
1)greet the caller then tell him to just enter the (extention of the employer or 0 for the operator)
2)if the extention is:
"busy, not valid" it should continue as the default in the autoattendant.
if you need me to mail you the example plz tell me so i can attach it.
Its just taking me forever and i need help on this issue,please.
Thank you all and have a nice day.
Bassem.
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