[cisco-voip] IPCC partial service

[Wydra, Jason]

Partial service means that at least one of your cti ports in ccm are not registered. First place to look is ccm.

-----Original Message-----
From: "Olson, Jeffrey"<JOlson at mlnusa.com>
Sent: 6/16/2006 4:08:04 PM
To: "cisco-voip at puck.nether.net"<cisco-voip at puck.nether.net>
Cc: 
Subject: [cisco-voip] IPCC partial service

I am running IPCC 3.5(3) and when I view the engine status under system
the JTAPI Subsystem is running in "PARTIAL_SERVICE"  

I pulled the following 3 lines out of the trace files that reference a
partial status.

Any ideas what could be causing this and how it could be corrected?

 

%MIVR-SS_TEL-2-SS_PARTIAL_SERVICE:JTAPI subsystem in partial service:
Failure reason=A number of CTI ports are OOS -
TPG[id=0,state=PARTIAL_SERVICE]:Ports[85023]

%MIVR-SS_TEL-2-SS_PARTIAL_SERVICE:JTAPI subsystem in partial service:
Failure reason=Some group can only be initialized partially -
TPG[id=0,state=IN_SERVICE]:Ports[85009]

%MIVR-SS_TEL-2-SS_PARTIAL_SERVICE:JTAPI subsystem in partial service:
Failure reason=Some group can only be initialized partially -
TPG[id=0,state=IN_SERVICE]:Ports[85041]

 

Thanks

Jeff


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