[cisco-voip] Attendant Console online/offline

[Bell, Joe]

Y0u can use the "Always Route Member" option in older AC or a second
line group in the newer.  Both options should point toward a route point
with call forward all to vm to get the call to a Unity handler.

Joe

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Olson, Jeffrey
Sent: Wednesday, June 21, 2006 8:31 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant Console online/offline

With an AC pilot where do you specify for a call to go to voicemail if
no attendants are logged in?

-----Original Message-----
From: Ryan Ratliff
Sent: Tuesday, June 20, 2006 9:17 AM
To: Olson, Jeffrey
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant Console online/offline

How do you have your AC hunt group configured?  If you set it to go  
to UserA-Line1, etc then the attendant must be logged in and online  
to receive calls.  If you set it to go to a dn/partition specifically  
then the AC console status will have no bearing on how calls are  
extended.

-Ryan

On Jun 19, 2006, at 4:46 PM, Olson, Jeffrey wrote:

I have attendant console installed on a few different receptionists  
PCs and it doesn't seem to matter if it is in the online or offline  
state.  Both ways it seems to have the same functionality.  What am I  
missing with this?  Is there a setting in call manager that I am  
missing?



Jeff

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