[cisco-voip] Weird behaviour after a reboot

[Ted Nugent]

I've seen similar issues in the past with 4.1(3) at
multiple customer sites, both with OS patches and CM
patches. I was actually able to reproduce it in the
lab on both 4.13sr1 and sr2. When the problem occured
I was able to see in DBLHelper that replication was
actually broken at the time. For whatever reason
simply rebooting the PUB resolved the problem in all
cases. We investigated this with TAC and got no
solution except "well if that works then after patches
reboot the PUB" outsourced TAC at its best and low
BINGO. At any rate we added this to our upgrade
procedure and it appears to be the key.
Patch PUB (reboot)
Patch SUBs and other server per the upgrade guides
(reboot)
and lastly reboot the PUB again.




--- Nathan Reeves <nathan.a.reeves at gmail.com> wrote:

> Saw an issues with our CCM yesterday which I'd be
> interested to hear if
> anyone else has seen similar.
> 
> Had a bugcheck reboot on the SUB early Sunday
> morning.  Everything failed
> back to the SUB once it came back up, but most of
> the AC Pilot Points were
> not working.  Was seeing CPU spikes on both the SUB
> and PUB.  Rebooted the
> PUB and things went back to normal on that server.  
> Was still seeing CPU
> spikes on the SUB (mostly caused by CTIManager.exe
> and CCM.exe).
> 
> Tried to get the AC Pilot Points working during the
> day with no luck.
> Completed a SUB reboot in the evening and when the
> server came back up, none
> of the devices would fail back.  Saw errors in the
> event log to do with
> CTIManager, Cisco Extended Functions and RIS Data
> Collector all terminating
> unexpectedly.  Completed a second reboot and this
> time things came up
> normally, and devices failed back to the SUB.
> 
> I'm trying to work out why I would see services fail
> like this on one
> restart, yet work normally on the next restart.  Our
> only recent change has
> been the installation of 4.1.3 Sr3a from 4.1.3 Sr2. 
> Anyone ever seen this
> kind of issue with restarts causing CCM to not come
> up cleanly?
> 
> Thanks
> 
> Nathan
> > _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 


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