[cisco-voip] Call Forward All Issues CRM:00010012
Wes Sisk
wsisk at cisco.com
Thu Mar 9 00:12:33 EST 2006
You can disabled 'redirecting number outbound' on the gateway config
page and not provide any redirecting number.
/Wes
On Mar 8, 2006, at 10:36 PM, Darren Smith wrote:
Hi,
After some further investigation, it appears as though the issue is with
the caller ID being presented to the carrier.
When we call forward all, the calling ID shows as the calling party, In
this case a cell phone.
The carrier sees this call as an outgoing call, and as the number
doesn't belong to the carrier, they appear to drop the call.
If I call in a phone that is not part of the callmanger network, but
who's number belongs to the same carrier, then the call is forwarded
correctly.
Is there a way to forward all calls, and let the carrier think the call
is from one of the numbers belonging top them, but the CLID to display
the callign parties number, eg a cell phone.
Thanks again
Regards
Darren Smith
Chief Operations Officer
Silver Communities
P 1300786755
D 0756575299
M 0405 847791
E darren at silvercommunities.com.au
-----Original Message-----
From: Kevin Thorngren [mailto:kthorngr at cisco.com]
Sent: Thursday, 9 March 2006 12:03 PM
To: Darren Smith
Cc: cisco-voip at puck-nether.net Voip
Subject: Re: [cisco-voip] Call Forward All Issues
Also, make sure to set these two commands to give a more detailed time
for the debugs:
service timestamps debug datetime msec
service timestamps log datetime msec
Kevin
On Mar 8, 2006, at 8:50 PM, Erick Bergquist wrote:
> Hmm, that doesn't look complete - is that from the time you placed the
> call until it was hung up? Is this a H.323 or MGCP Gateway?
>
> Can you do a 'show call hist voice brief' after the call was
> completed? Is the engaged tone heard right away or is there a few
> second delay before it is heard?
>
> As Kevin stated, a detailed CCM and SDL trace would show all.
>
> --- Darren Smith <darren at silvercommunities.com.au>
> wrote:
>
>> Hi,
>>
>> the output of a debug isdn q931 is as folows:
>>
>> 083953: Mar 9 01:04:20.366: ISDN Se0/0/0:15 Q931:
>> Applying typeplan for
>> sw-type
>> 0x12 is 0x0 0x0, Called num 0437407125
>> 083954: Mar 9 01:04:20.366: ISDN Se0/0/0:15 Q931:
>> TX -> SETUP pd = 8
>> callref =
>> 0x031C
>> Sending Complete
>> Bearer Capability i = 0x8090A3
>> Standard = CCITT
>> Transfer Capability = Speech
>> Transfer Mode = Circuit
>> Transfer Rate = 64 kbit/s
>> Channel ID i = 0xA9838A
>> Exclusive, Channel 10
>> Progress Ind i = 0x8183 - Origination address is non-ISDN
>> Calling Party Number i = 0x2181, '0756575207'
>> Plan:ISDN, Type:National
>> Called Party Number i = 0x80, '0437407125'
>> Plan:Unknown, Type:Unknown
>> 083955: Mar 9 01:04:20.466: ISDN Se0/0/0:15 Q931:
>> RX <- CALL_PROC pd =
>> 8 callr
>> ef = 0x831C
>> Channel ID i = 0xA9838A
>> Exclusive, Channel 10
>> 083956: Mar 9 01:04:23.386: ISDN Se0/0/0:15 Q931:
>> TX -> ALERTING pd = 8
>> callre
>> f = 0x95A9
>> Progress Ind i = 0x8181 - Call not end-to-end ISDN, may have
>> in-band inf
>>
>>
>>
>> On Thu, 2006-03-09 at 11:09 +1000, Erick Bergquist
>> wrote:
>>> Ok. Is it a PRI? What was the output? cause
>> code???
>>>
>>> --- Darren Smith <darren at silvercommunities.com.au>
>>> wrote:
>>>
>>>> After doing some debugging on the Gateway, which currently is a
>>>> Cisco 2800 with an E1 module, it looks ik the call is going out of
>>>> the gateway.
>>>> The call is going out of the same gateway it is coming in on.
>>>>
>>>> Regards
>>>>
>>>> Darren
>>>>
>>>> On Wed, 2006-03-08 at 16:56 -0800, Erick
>> Bergquist
>>>> wrote:
>>>>> Is the forwarded call going out a gateway -
>> same
>>>> as
>>>>> the one it came in, another one? Is it a PRI,
>>>> analog
>>>>> line, etc? Maybe you can do some debugs and/or
>>>> look at
>>>>> call history on gateway to see if the call is
>> even
>>>>> attempting to go out. Have you looked at a CCM
>>>>> detailed trace yet?
>>>>>
>>>>>
>>>>> --- Kris Seraphine <baryonyx5 at gmail.com>
>> wrote:
>>>>>
>>>>>> Two things;
>>>>>>
>>>>>> First, verify you have a call forward all
>>>> calling
>>>>>> search space selected and
>>>>>> that search space allows calls to the PSTN
>>>>>>
>>>>>> Second, check the Block OffNet to OffNet
>>>> Transfer
>>>>>> service parameter and make
>>>>>> sure it's not enabled.
>>>>>>
>>>>>> On 3/8/06, Darren Smith
>>>>>> <darren at silvercommunities.com.au> wrote:
>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> We are running CCM 4.1(3) and are having
>> some
>>>>>> issues with Call Forward
>>>>>>> All.
>>>>>>> If a call forward all from a phone to a
>> cell
>>>>>> phone, and then call the
>>>>>>> phone from another IP phone, then the call
>> is
>>>>>> forwarded.
>>>>>>>
>>>>>>> If the phone is dialled from an external
>>>> phone,
>>>>>> either PSTN or GSM, then
>>>>>>> the call doesn't forward, instead an
>> engaged
>>>> tone
>>>>>> is heard.
>>>>>>>
>>>>>>> There is no restrictions on where users
>> can
>>>>>> forward phones.
>>>>>>>
>>>>>>> Any ideas???
>>>>>>>
>>>>>>>
>>>>>>> Darren Smith
>>>>>>> Chief Operations Officer
>>>>>>> Silver Communities
>>>>>>>
>>>>>>> P 1300786755
>>>>>>> D 0756575299
>>>>>>> M 0405 847791
>>>>>>> E darren at silvercommunities.com.au
>>>>>>>
>>>>>>>
>>>>>>>
>>>> _______________________________________________
>>>>>>> cisco-voip mailing list
>>>>>>> cisco-voip at puck.nether.net
>>>>>>>
>>>>>>
>>>>
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> kris seraphine
>>>>>>>
>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>>
>>>>
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>
>>>>>
>>>>>
>>>>>
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