[cisco-voip] Phone Registration Rejected

[Candese Perez]

Ok, can you please help me understand how the phone sees the file if I can't
see it on the disk?  I don't quite understand the caching feature.
Also where do you access the TFTP service parameters, the Windows MMC
services snap-in or in CM somewhere?

thanks

On 10/6/06, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> The Cisco TFTP server caches config files in memory to reduce disk
> access and speed up tftp requests.  Unless you go into advanced TFTP
> service parameters and disable caching you will never see the config
> files on the hard disk.
>
> -Ryan
>
> On Oct 6, 2006, at 1:54 PM, Candese Perez wrote:
>
> ok, i do see a read request for an xmldefault.cnf.xml from the phone
> to the cm server but i don't see that file in my tftp directory. Any
> ideas as to why that is?
>
>
>
> On 10/6/06, Wes Sisk <wsisk at cisco.com> wrote:
> default.cnf was only used by old phone loads (in CM3.1 we changed
> to .cnf.xml files).  that file will probably not be built unless you
> change the TFTP service parameter from 'build selective' to 'build all'.
>
> only VERY old phone loads should need that file.
>
> /Wes
>
> Candese Perez wrote:
> > Manually adding the phone works.  (Thank you)
> > Any ideas on why I don't have a default.cnf file in my tftp
> > directory if auto-registration is enabled?
> >
> > On 10/6/06, Ryan Ratliff <rratliff at cisco.com> wrote: Under System-
> > >CallManager there is a check box to disable auto-
> > registration on a server.
> >
> > There will not be a config file on the TFTP server unless the phone
> > is in the database.   I'd recommend you add the phone manually and it
> > will then register.
> >
> > -Ryan
> >
> > On Oct 6, 2006, at 12:48 PM, Candese Perez wrote:
> >
> > I don't believe the phone is in the database because i can't find it
> > when searching by it's MAC address.  When I look at my CM server
> > configuration I don't see that auto-registration is disabled.  Is
> > there some place else I should be looking to check for auto-
> > registration?
> >
> >
> >
> > On 10/6/06, Ryan Ratliff < rratliff at cisco.com> wrote: Is the phone in
> > the database?  If not and autoregistration is
> > disabled then the config file won't exist and it won't register.
> >
> > If the phone is in the database try bouncing TFTP and then doing a
> > TFTP GET on the macaddr.cnf.xml from a windows cmd prompt to see if
> > you can get the file.
> >
> > -Ryan
> >
> > On Oct 6, 2006, at 12:26 PM, Candese Perez wrote:
> >
> > When I do a factory reset it looks for a file SEP+MAC address and
> > then says file not found and returns to registration rejected.  In my
> > trace file I can see  several TFTP error codes referencing the same
> > message that the tftp server doesn't have the SEP+MAC.cnf.xml file
> > nor does it have XMLDefault.cnf.xml.
> >
> > On 10/6/06, Brian Henry <Brian.Henry at apptis.com> wrote:
> > I assume that you are not running in secure mode.
> >
> > 1.  Did you do a factory reset of the phone?
> >
> > Have you looked at the debugs on the phone web page to see what error
> > code it is giving you? or you can attach the cable in the docs to the
> > aux port to look at the phones boot up process and a more detailed
> > view.
> >
> > Brian
> >
> > From: cisco-voip-bounces at puck.nether.net on behalf of Candese Perez
> > Sent: Fri 10/6/2006 11:58 AM
> > To: cisco-voip at puck.nether.net
> > Subject: [cisco-voip] Phone Registration Rejected
> >
> > I have a 7960 that will nto register with my CM 4.0 server, and I
> > believe it is because the .cnf file is out of date or has changed as
> > this phone has been in storage for several months.
> >
> > How can i get the phone to use the new file on CM if it won't
> > register in CM.  Is there a way to push the new file to the phone?
> >
> > Candese
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
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>
>
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