[cisco-voip] Attendant Console, SRST, hunt pilots
Robert Kulagowski
bob at smalltime.com
Tue Oct 17 23:34:02 EDT 2006
Wes Sisk wrote:
> Same numbers in different partitions will work for park/retrieval
> depending on your CSS. There are some call flows with devices registered
> to different nodes in a cluster where you will encounter problems. For
> CTI monitoring of park numbers (Attendant Console, IVR scripting, etc)
> same park number in different partitions definitely will not work. CTI
> does not include partition support until CM5.x and even then I have not
> seen any CTI clients coded to handle the new support.
Right; although you could park and pickup, the Attendant Console
application itself would give you a popup telling you the call park
number, but not maintain the call park status information in the call
park window.
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