[cisco-voip] IPCC Express Supervisor Login Issues?

Jonathan Charles jonvoip at gmail.com
Fri Oct 27 16:07:30 EDT 2006


The username and password for the supervisor is the same...


So, if your supervisor username is SUP, then your password is SUP...




Jonathan

On 10/27/06, Tech Guy <techguy at gmail.com> wrote:
>
> OK, so I have IPCC express working, script is done, agents logged in,
> calls route as they should, so far so good.
>
> BUT, always a but.. I cannot login to the supervisor "Cisco Supervisor
> Desktop" application.  I can login to the website /appsupervisor with the
> username and password.  I can even login to remote monitor with username and
> pin.  However I launch the supervisor software and it asks for username and
> password, I enter it in and I always get "the password you entered is not
> correct, please enter the correct password"
>
> Anyone have any thoughts or experience with this problem?  From the same
> PC the agent software works fine if that matters.  No I am not trying to run
> both at the same time, if that matters as well.
>
> Thanks
>
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>
>
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