[cisco-voip] Need some facts regarding DID's, Enterprise VoIP and LATAs

[Matthew Saskin]

The other responses answered the 911 portions correctly.

WRT the other issue, there is no legal problem with what you're doing - 
it's similar to tail-end hop-off.  It can become questionable overseas 
but I'm pretty certain that it's completely allowed within the United 
States.  In fact, the only country I know it's illegal in that I do work 
with is India.

-matt

Dark Fiber wrote:
> In the last couple of weeks I have been dealing with e911/911 issues 
> internally at work.  In trying to resolve and provide the best possible 
> solution for 911 calling to all employees throughout the region I ended 
> having to pull in our legal and regulatory folks to address some of 
> these issues and what they felt we needed to provide at a minimum to our 
> employees, so that we make sure we are completely covered.
>  
> In doing so I begin to layout the network and phone system for them 
> explaining what we have and where we are going and such.  Upon seeing 
> this the regulatory folk begin telling me that this is wrong / illegal.  
> Basically saying that the way we have deployed phones and Call 
> Manager and such is wrong and needs to be corrected.  I was seriously 
> taken aback by this, never did I question our phone deployment if you 
> will, I mean heck this meeting was about 911 you know.
>  
> The first thing they tell me is that DID's are for internal calling / 
> usage, and not meant for external or incoming calling?  I was like blown 
> away, this is completely OPPOSITE of what I have always thought and 
> known.  DID's are direct inward dialing, you can 100 DID's if you will 
> on a PRI from your service provider and assign them to individuals 
> internally so that users can have a direct inward number from the 
> outside.  Heck even wikipedia "which I know is not the end all source of 
> all knowledge" but fairly reliable states exactly what I have always 
> known DID's as.
>  
> Next they begin telling me I have to get circuits and DID's / numbers 
> that correspond to each of my physical locations!
>  
> Basically, right now we have various small locations spread out in 
> different cities.  Say as an example Houston, Dallas and San Antonio.  
> Main office say is Dallas, my call managers and gateways are there in 
> Dallas.  I get PRI's to terminate there and I have a large block of 
> DID's all for Dallas.
>  
> All ip phones are setup with four digit extension, and are tied to a DID 
> from Dallas even though the phone and user may be in Houston or 
> something.  User in Houston places a call it goes out of Dallas, and 
> incoming calls obviously go into Dallas then over our fiber to Houston.  
> Blah blah, nothing new there I know alot of places that do the same thing.
>  
> Anyway, so they tell me I can't do this.  That legally I have to get 
> circuits in each market, and provide those users numbers in that market. 
>  
> I just don't buy this.  I mean the past three employees I have been at 
> and managed the call managers they all had similar setups and I am not 
> the one who set them up so I know I was not the only one who believed it 
> was perfectly acceptable to do things this way.
>  
> I would love some facts to use to show that it is perfectly acceptable 
> to do this.  I can't find anything from a legal perspective to 
> substantiate what they said or what I believe.
>  
> I even pointed out VoIP providers like Vonage and stuff, and said if it 
> was illegal to do then don't you think these companies that base their 
> business on just that sort of thing would exist?  That's one of the main 
> selling points you can get a number from any market in the US pretty 
> much no matter where you live.  Of course their answer was they are 
> regulated differently.  And who knows maybe so.
>  
> Any thoughts or arguments out there on this?  Would love to be able to 
> point to some law or case or something regarding this rather then just 
> thoughts and examples since they would have more weight for me to prove 
> my point.  But I would love to hear anything at this point.
>  
>  
> 
> 
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