[cisco-voip] Cisco IP communicator with VPN issue

[Matthew Saskin]

What version of IP communicator are you using?  If earlier than (2.0.1 I 
believe) you have to specify two different devices in callmanager, one 
using the users wired network card MAC address and one with the users 
wireless network card MAC address.

If using a newer version of IP communicator you can specify a single 
device name and configure it within IP comm.

-matt

Gu Sang Jung wrote:
> Hi guys.
> 
> We try to support remote-end user(tele-worker at home).
> 
> The problem is that IP communication does not registered into 
> Callmanager  with some wireless home router on the Cisco VPN clinet.
> When it hooked up on the wired port, It worked fine with wired  
> connection on wireless home router . However, when It try to use 
> wireless mode, it could not registered.
>  From PC(TCP 2000) port connectivty is fined to Callmanager server.
> Is there some solution how to fix it up? Cisco TAC looks like not so 
> many helpful to this issue.
> 
> thanks
> 
> Gusang
> 
> Sr Tel Enginner broadcom
> 
> 
> 
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