[cisco-voip] IPCC Script - Ringback

Bill Riley III BRiley at jackhenry.com
Thu Aug 16 11:27:11 EDT 2007


Find a MOH file that plays a ringing noise and set it as the network MOH
for the CTI ports. 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Johnny Crothers
(c)
Sent: Thursday, August 16, 2007 10:19 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPCC Script - Ringback

 

Hi,

 

Is there a way of getting ringback instead of MoH when a caller is being
connecting to an agent? (Select Resource Step)

 

Any help would be great!

 

Cheers,

 

Johnny



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