[cisco-voip] DST

[Voll, Scott]

Just as an FYI this is what I got from one of my TAC cases:  Did anyone
know about the Firmware issue with the phones?

 

And based on another TAC case you also need to do the Java update for
IPCCx....... Hope this all helps.

 

Scott

 

1) The Windows 2000 OS fix is tracked by CSCsf07541. It is currently
available beginning with Windows OS 2000.4.2sr14, 2000.4.3aSR7, and
2000.4.4sr2. This Windows OS fix ensures that the local time on the
server console is correct, and subsequently items like log file time
stamps are correct.

DOWNLOAD: http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des
<http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des> 

2) The CallManager application fix is tracked by CSCsf07523. It is
currently available beginning with CallManager 3.3(5)es56, 4.1(3)es89.1,
and 4.2(3)es11.1. This CallManager application fix ensures that the
phones display the correct local time (based on configured date/time
groups) and features such as time-of-day routing are also handled
correctly. There is also a plan to release this fix as a standalone
patch also and it is currently planned for release by the end of this
month.

DOWNLOAD: Engineering Specials are sent by request only. If you like the
latest please send me the version you are currently running otherwise
you can wait till the end of the month when it should be posted on
Cisco.com.

3) Java based IP Phones (7906/7911/7931/7941/7961/797x) also require a
firmware update, tracked by CSCse47164. These phones should be upgraded
to firmware 8.2(1) and higher.

DOWNLOAD: http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
<http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser> 

4) For IOS based devices, this issue is tracked by CSCse78963. For CatOS
based devices, this issue is tracked by CSCse79110. The only real impact
would be for SRST mode... if a device failed over to SRST mode during
the four-week gap, the time displayed on the phone would be off by one
hour.

Short of upgrading to a fixed IOS/CatOS version, the following IOS/CatOS
configuration statement will also handle the time change: (example is
for the US/Pacific time zone) For IOS: 

"clock summer-time PDT recurring 2 Sun Mar 2:00 1 Sun Nov 2:00"

For CatOS:

"set summertime enable PDT"

"set summertime recurring second Sun Mar 02:00 first Sun Nov 02:00 60

5) For currently supported versions of Unity - 4.0(5), 4.1(1), 4.2(1) -
the JVM version installed is 1.4.0_01-b03 and is custom for Unity. You
will need to download the Sun Java SE TZupdater Tool and take the
following steps:

a) Stop the Tomcat service on the Unity server. During this time CPCA,
Unity Inbox, and Concerto will not function. 

b) Unzip the contents of the patch from the below link to a folder of
your choice. There should now be a file present named "tzupdater.jar"

c) Open a command-line window and browse to the path where
"tzupdater.jar" is located.

d) Issue the follow from the command-line:

"X:\CommServer\cscoserv\Java2SDK\jre\bin\java -jar tzupdater.jar -u -v"

where "X" is the correct drive-letter for path "\Commserver\cscoserv"
and "u" and "v" are both lower-case letters.

TZupdater Tool: http://java.sun.com/javase/tzupdater_README.html
<http://java.sun.com/javase/tzupdater_README.html> 

6) For Microsoft Products in relation to the Cisco Unity Product.
Windows

2003 SP1 and Exchange 2003 SP2 updates are available at Microsoft
Update.

The official Microsoft policy on both Windows 2000 and Exchange 2000 is
that it has passed the end of Mainstream Support and will not be
receiving an update without Extended Hotfix Support. But all versions of
Windows can be manually updated using the tzedit.exe utility or other
techniques documented in Knowledge Base article 914387 and similar
articles for other countries, which is the preferred method of
remediation for any product outside of Mainstream Support. (The
tzedit.exe tool allows you to create and edit time zone entries for the
Date/Time settings in the Control Panel, especially for daylight-saving
time). With Exchange 2000 primary voice processing functionality should
not be impacted.

TZEdit Guide: http://support.microsoft.com/default.aspx/kb/914387
<http://support.microsoft.com/default.aspx/kb/914387> 

MS 2007 Guide: http://www.microsoft.com/windows/timezone/dst2007.mspx
<http://www.microsoft.com/windows/timezone/dst2007.mspx> 

MICROSOFT UPDATE: http://update.microsoft.com/microsoftupdate/
<http://update.microsoft.com/microsoftupdate/> 

DOWNLOAD: The Windows 2000 Update available by request only.

 

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