[cisco-voip] Call wait time script
Voll, Scott
Scott.Voll at wesd.org
Fri Feb 2 14:06:51 EST 2007
You could use a "get reporting statistic" and use field "position in
queue" they you can play a prompt that says you have X people queued
ahead of you.
________________________________
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jerri Robbins
Sent: Friday, February 02, 2007 10:36 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call wait time script
I need to insert a script in my initial call greeting that returns an
approximate wait time for the caller to be on hold - either a time or
something that states there are x calls in the queue before the caller.
Can anyone help me out with it?
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