[cisco-voip] ipcc express script question
Carter, Bill
bcarter at sentinel.com
Mon Feb 5 14:45:46 EST 2007
How do you send a caller directly to VM from a Script?
________________________________
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Friday, February 02, 2007 9:55 AM
To: Don Click; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] ipcc express script question
I use a loop and within the loop I play a prompt that says
press 1 to leave a VM. I then use a Get Digit string and compare it to
1. If 1 then it redirects to VM.
Hope that helps.
Scott
________________________________
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Don Click
Sent: Friday, February 02, 2007 6:33 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ipcc express script question
Hey folks - I need to make a change to a very simple script - I need to
make it so that it will accept a "1" during any of the messages, and
transfer that call to another extension. Im not sure how to make that
happen.
Basically, the recorded message a caller will hear will have something
like "if you are needing <this department> press 1 at any time" type of
thing.
Any suggestions?
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