[cisco-voip] ipcc express script question

[Voll, Scott]

It's a redirect to an extension then I set the extension(RP) as a
CFwdAll to VM which is the helpdesk VM number.  So they can call the
number and it rings or they can call the RP and it goes direction to VM.
No one other then the admins know the RP number.

 

Scott

 

________________________________

From: Carter, Bill [mailto:bcarter at sentinel.com] 
Sent: Monday, February 05, 2007 11:46 AM
To: Voll, Scott; Don Click; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] ipcc express script question

 

How do you send a caller directly to VM from a Script?

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Friday, February 02, 2007 9:55 AM
To: Don Click; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] ipcc express script question

            I use a loop and within the loop I play a prompt that says
press 1 to leave a VM.  I then use a Get Digit string  and compare it to
1.  If 1 then it redirects to VM.

 

Hope that helps.

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Don Click
Sent: Friday, February 02, 2007 6:33 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ipcc express script question

 

Hey folks - I need to make a change to a very simple script -  I need to
make it so that it will accept a "1" during any of the messages, and
transfer that call to another extension.  Im not sure how to make that
happen.

 

Basically, the recorded message a caller will hear will have something
like "if you are needing <this department> press 1 at any time" type of
thing.  

 

Any suggestions?  

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