[cisco-voip] Cisco IP Voice Media Streaming App > Unable to GetNodeName.

[Jason Aarons (US)]

My dedicated MoH server decided it needed a rest, and we started hearing
two beeps when on Hold this morning instead of Lionel Richie

 

While resetting the MoH service is the easy fix, any ideas what happened
to break MoH/IP Voice Media Streaming? 

 

CallManager 4.1(3)SR4d

 

I checked the Event Viewer logs and in the early night it did this;

 

Event Type:        Error

Event Source:    Cisco MOH Audio Translator

Event Category:                None

Event ID:              3

Date:                     2/8/2007

Time:                     12:46:01 AM

User:                     N/A

Computer:          JAXMOH03

Description:

Error: ERROR: Unable to GetNodeName.

 

Event Type:        Error

Event Source:    Cisco IP Voice Media Streaming App

Event Category:                None

Event ID:              3

Date:                     2/8/2007

Time:                     12:46:57 AM

User:                     N/A

Computer:          JAXMOH03

Description:

Error: kDBCheckDblGetNodeNameFailed - Database layer select my process
node failure.

  App ID: Cisco IP Voice Media Streaming App

  Cluster ID: StandAloneCluster

  Node ID: 10.20.29.30

Explanation: The database layer was unable to find/determine the current
node on which this service is running.

Recommended Action: Configure the database properly..

 

 

Jason Aarons

Consultant

http://www.dimensiondata.com/na <http://www.dimensiondata.com/na> 

904-338-3245 cell

 

For urgent issues notify your Project Manager, for 24x7 support contact
the Dimension Data NOC at 800-974-6584.

 



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