[cisco-voip] Who's Pressing What?

Robert Singleton rsingleton at novateck.com
Thu Feb 8 15:57:47 EST 2007


On Thu, 2007-02-08 at 10:40 -0500, Todd Franklin wrote:
> Is there a way in Unity, when I have an auto attendant setup, to see
> how many of the routes are being used and how often???  For example,
> how many times does someone press 3 to be transferred to Accounting or
> 4 to be transferred to Billing???? 

I track this sort of thing in CDR, though thus far, no one here has
wanted that periodically.

Robert

P.S. Shhhhh! Someone here might hear you! :)





More information about the cisco-voip mailing list