[cisco-voip] Who's Pressing What?

Lelio Fulgenzi lelio at uoguelph.ca
Thu Feb 8 16:06:01 EST 2007


I believe Call Handler reports gives something like this...

--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
...there's no such thing as a bad timbit...

  ----- Original Message ----- 
  From: Robert Singleton 
  To: cisco-voip at puck.nether.net 
  Sent: Thursday, February 08, 2007 3:57 PM
  Subject: Re: [cisco-voip] Who's Pressing What?


  On Thu, 2007-02-08 at 10:40 -0500, Todd Franklin wrote:
  > Is there a way in Unity, when I have an auto attendant setup, to see
  > how many of the routes are being used and how often???  For example,
  > how many times does someone press 3 to be transferred to Accounting or
  > 4 to be transferred to Billing???? 

  I track this sort of thing in CDR, though thus far, no one here has
  wanted that periodically.

  Robert

  P.S. Shhhhh! Someone here might hear you! :)



  _______________________________________________
  cisco-voip mailing list
  cisco-voip at puck.nether.net
  https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070208/41673a45/attachment.html 


More information about the cisco-voip mailing list