[cisco-voip] Cisco IP Voice Media Streaming App > Unable toGetNodeName.

[Klein Peter]

Hi

 

Maybe you have the famous "I'll just unplug this machine for I while so that I can plug in my vacuum cleaner, they will never notice..." cleaning-lady syndrome...

 

I have not seen this with Media streaming but i remember back in my mind somewhere that we had a similar problem. The problem was that the switch that the server was connected to died and came back. During this time the network interface went down which led to the fact that the some services could not find the name of the current server. I believe it was CDR insert that stopped for me. This may be completely wrong for your case but maybe worth having a look at. 

 

 

/Peter

 

________________________________

Från: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] För Jason Aarons (US)
Skickat: Thursday, February 08, 2007 5:07 PM
Till: cisco-voip at puck.nether.net
Ämne: [cisco-voip] Cisco IP Voice Media Streaming App > Unable toGetNodeName.

 

My dedicated MoH server decided it needed a rest, and we started hearing two beeps when on Hold this morning instead of Lionel Richie

 

While resetting the MoH service is the easy fix, any ideas what happened to break MoH/IP Voice Media Streaming? 

 

CallManager 4.1(3)SR4d

 

I checked the Event Viewer logs and in the early night it did this;

 

Event Type:        Error

Event Source:    Cisco MOH Audio Translator

Event Category:                None

Event ID:              3

Date:                     2/8/2007

Time:                     12:46:01 AM

User:                     N/A

Computer:          JAXMOH03

Description:

Error: ERROR: Unable to GetNodeName.

 

Event Type:        Error

Event Source:    Cisco IP Voice Media Streaming App

Event Category:                None

Event ID:              3

Date:                     2/8/2007

Time:                     12:46:57 AM

User:                     N/A

Computer:          JAXMOH03

Description:

Error: kDBCheckDblGetNodeNameFailed - Database layer select my process node failure.

  App ID: Cisco IP Voice Media Streaming App

  Cluster ID: StandAloneCluster

  Node ID: 10.20.29.30

Explanation: The database layer was unable to find/determine the current node on which this service is running.

Recommended Action: Configure the database properly..

 

 

Jason Aarons

Consultant

http://www.dimensiondata.com/na

904-338-3245 cell

 

For urgent issues notify your Project Manager, for 24x7 support contact the Dimension Data NOC at 800-974-6584.

 

________________________________

Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you. 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070209/dfeb336b/attachment.html