[cisco-voip] Extension Mobility
Ryan Ratliff
rratliff at cisco.com
Fri Feb 9 08:53:25 EST 2007
Anything from DNS failure to the HTTP request not able to reach the
CM. You can look in IIS Logs to see if the request was hitting the
server (search on IP address of the phone that had the issue). If it
hit the server follow it to tomcat/EM traces (if they were enabled
and set to detailed). Otherwise you have to get a sniffer from the
phone to see why the request wasn't reaching the server.
-Ryan
On Feb 9, 2007, at 8:20 AM, Lemon wrote:
Hi,
2 users at a remote branch getting "Host not found" when trying to
login to phones but the other phones/users at the same remote branch
reporting no problems. This was a once-off. I looked at:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/
products_tech_note09186a0080093e72.shtml
but CCM has been set u like that since install date over a year ago.
Anyone know of other possible causes for "Host not found" when using
Extension Mobilty??
thnx
Charl
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