[cisco-voip] Most Dialed Outgoing Calls

Mike Armstrong mfa at crec.ifas.ufl.edu
Tue Feb 13 12:02:12 EST 2007


Steve --

Once you're in the Query Analyzer, first make sure the CDR database is 
selected in the dropdown in the menu bar.  Then I usually select 
Window->Show Results Pane, so I can enter the query in the upper pane, and 
see the results in the lower.  Now you're ready to go -- start simple, use a 
simple SQL reference of some kind, and build on your knowledge.

The simplest query might be something like "SELECT dateTimeOrigination, 
callingPartyNumber, finalCalledPartyNumber, duration FROM CallDetailRecord". 
This will list all calls in the database.  You can narrow the results by 
adding a WHERE clause, order the results with ORDER BY, group, total, etc. 
A very useful clause is the TOP n clause, which allows you to only see the 
top "n" rows of the result -- i.e., SELECT TOP 20 ... FROM ... etc.

Click on the blue checkmark in the menu bar, and the query will be parsed --  
very elementary checking.  The result of the parse will show up in the 
Results pane.  Now fire for effect -- click on the green triangle to the 
right of the checkmark, and the query will be executed.  BE VERY CAREFUL not 
to run very long or complex queries on the production CallManager.

I fussed with this for a while, and came up with the following, which I 
think will do what you want:

SELECT TOP 10 originalCalledPartyNumber, Count (originalCalledPartyNumber) 
AS 'Count' from CallDetailRecord GROUP BY originalCalledPartyNumber ORDER BY 
Count DESC

Good luck, have fun.

Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL


----- Original Message ----- 
From: "Miller, Steve" <MillerS at DicksteinShapiro.COM>
To: "Mike Armstrong" <mfa at crec.ifas.ufl.edu>
Sent: Tuesday, February 13, 2007 9:43 AM
Subject: RE: [cisco-voip] Most Dialed Outgoing Calls


Thanks.  Do you have an example of a query that could be used and brief
step-by-step instructions on what commands to use once you open the SQL
analyzer?


Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers at dicksteinshapiro.com


-----Original Message-----
From: Mike Armstrong [mailto:mfa at crec.ifas.ufl.edu]
Sent: Tuesday, February 13, 2007 9:40 AM
To: cisco-voip at puck.nether.net; Miller, Steve
Subject: Re: [cisco-voip] Most Dialed Outgoing Calls

However you define "most popular", the ways that come to mind are:

1) Capture the data from the CDR database into either an Access database
or Excel and have at it
2) Be or become sufficiently skilled in SQL query writing to do it in
the original

For complex or lengthy analyses, I use (1) for the most part, to avoid
tying up, and possibly destroying, the CDR database.  I maintain the
historic CDR data in monthly Access databases for those purposes, but
for simply queries of current data I use the Query Manager directly.

Mike Armstrong
UF/IFAS CREC
Lake Alfred, FL

> Date: Tue, 13 Feb 2007 07:23:55 -0500
> From: "Miller, Steve" <MillerS at DicksteinShapiro.COM>
> Subject: [cisco-voip] Most Dialed Outgoing Calls???
> To: cisco-voip at puck.nether.net
> Message-ID: <B9B5B75DF9145F44A21111DD92CC490004FFAB76 at DCEX2.DSMO.COM>
> Content-Type: text/plain; charset=us-ascii
>
> There must be a way to see the most popular OUTGOING calls on my
> system, but I can't find it in the CDR.  Please let me know what I am
missing.
> Thank you!
>
>
> Steve Miller
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006 Tel (202) 420-3370 Fax
> (202)-330-5607 millers at dicksteinshapiro.com



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