[cisco-voip] Agents not showing in supervisor desktop - What haveyou found?

[Andrew F. Wolfe]

Thanks for the advice, I should have been more clear.  We are on 4.x and I
have already determined that IE 7 isn't installed (which shouldn't be an
issue really since it was already installed).  Also physically verified that
the supervisor's agents are not closing the chat windows.  When performing
the telnet test on port 59201 can't connect even with the Windows Firewall
disabled and stopped.  When the issue occurs again I am trying to get the
customer to do a netstat for me.  It is either another application on her
machine or this #$@#(&*$&@#(&(#*@$ cold weather and snow we are getting
(just kidding on the latter).

On 2/13/07, Voll, Scott <Scott.Voll at wesd.org> wrote:
>
>  What version of IPCCx?  Closing the chat window can cause this in older
> versions (3.x)
>
>
>
> IE 7.x can cause issues with the installs.
>
>
>
> Scott
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Andrew F. Wolfe
> *Sent:* Tuesday, February 13, 2007 10:52 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Agents not showing in supervisor desktop - What
> haveyou found?
>
>
>
> Hello all,
>
> As many of you may have experienced this, I want to pose to you a question
> of what application or problem did you find that caused the issue?  I
> thought that it may be the Windows Firewall service, but when we stop and
> disable the service the issue still occurs.  Would like to know if anyone
> has found other applications that have caused this.  Trying to cover all
> bases here.  Thanks.
>
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