[cisco-voip] 4.1(3) -> 5.0(4) fails

[Andre Beck]

Hi,

installing 5.0(4) with instant upgrade from a formerly produced DMA
backup of a 4.1(3) installation runs well almost to the end, when
it breaks with an "unrecoverable internal error". I've found that
I wasn't the first one to hit this wall, as CSCsg90581 matches my
case exactly:

 Symptom:

  When upgrading a 4.1.3 callmanager system to 5.0.4 it fails with
  the following error:

  Installation has encountered a unrecoverable internal error.
  For further assistance report the following information to your support
  provider.
  Script "/usr/local/cm/script/5.0.4.1000-1/cm-dbl-install W1 PostInstall
  5.0.4.1000-1 "4.1.3" /usr/local/cm/ /common/download/windows/
  /common/log/install/install.log" exited with errors (1)

 Workaround

  None

Well, Ok, but no fix and no workaround? What next?

I've tried to install 5.0(4) with instant update to 5.1(1) so I might
be able to use DMA 5.1 and test whether this works, but it already
fails trying to extract the patch file. Is this supposed to work or
is there really no other path of getting to 5.1 than installing 5.0(4)
with successful DMA import and upgrading to 5.1 later on? What about
installing localization packages, are they necessary for a DMA import
that came from a localized 4.1(3) server?

TIA,
Andre.
-- 
                  The _S_anta _C_laus _O_peration
  or "how to turn a complete illusion into a neverending money source"

-> Andre Beck    +++ ABP-RIPE +++    IBH Prof. Dr. Horn GmbH, Dresden <-