[cisco-voip] hang ups

[Matt Slaga (US)]

Definitely check to see which side the disconnect came from.  

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Wednesday, February 14, 2007 3:30 PM
To: Voll, Scott
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] hang ups

 

Usually we get Unkown from cell phone carriers who don't have CID...

I would look at the traces, and plug em into TranslatorX and search by
the extension that was dialed... then poke around for one that doesn't
have normal call clearing... 



Jonathan

On 2/14/07, Voll, Scott <Scott.Voll at wesd.org> wrote:

I'm receiving complaints from my users about multiple hang up calls a
day from caller id unknown.  I have searched the CDR's and I see the
call and there's no caller ID coming in.  is this an issue with my CM
4.1.3sr2 or is this a Telco issue?  How do I troubleshoot this either
way?

 

Scott


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