[cisco-voip] hang ups

[Jonathan Charles]

Yeah, in the traces, a call ID of 0x1XXX means it came from telco, and a
0x9XXX means it came from you...



Jonathan

On 2/14/07, Matt Slaga (US) <Matt.Slaga at us.didata.com> wrote:
>
>  Definitely check to see which side the disconnect came from.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jonathan Charles
> *Sent:* Wednesday, February 14, 2007 3:30 PM
> *To:* Voll, Scott
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] hang ups
>
>
>
> Usually we get Unkown from cell phone carriers who don't have CID...
>
> I would look at the traces, and plug em into TranslatorX and search by the
> extension that was dialed... then poke around for one that doesn't have
> normal call clearing...
>
>
>
> Jonathan
>
> On 2/14/07, *Voll, Scott* <Scott.Voll at wesd.org> wrote:
>
> I'm receiving complaints from my users about multiple hang up calls a day
> from caller id unknown.  I have searched the CDR's and I see the call and
> there's no caller ID coming in.  is this an issue with my CM 4.1.3sr2 or
> is this a Telco issue?  How do I troubleshoot this either way?
>
>
>
> Scott
>
>
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