[cisco-voip] Directory Options/Services Missing on 79xx

[Paul Choi]

Sometimes the solution is fugly but it works.  The
caveman reboot has fixed many Cisco IP phone problems
but I suspect that the problems you're having are
related to IOS bugs.


--- "Lyon, John  R." <jrlyon at Trinsic.com> wrote:

> Well, I should have learned my lesson from watching
> the commercials.
> Cavemen know best.  Just had the wrong cord. 
> Pulling the power cord out
> for a few seconds fixed the problem.
> 
> This is one of those that keeps coming back though. 
> Right now we're
> running 12.3(11)XL1 on a 3745, but we've got a
> remote site reporting the
> same problem while running 12.4(5.6)T.
> 
> -----Original Message-----
> From: Wydra, Jason [mailto:jason.wydra at berbee.com] 
> Sent: Wednesday, February 14, 2007 6:49 PM
> To: Lyon, John R.; Paul Choi;
> cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Directory Options/Services
> Missing on 79xx
> 
> First of all, I don't like your
> tone....................Hold on, my
> mom's calling, I'll put her on speaker.
>  
> What version of IOS are you running? I vaguely
> remember this issue.
> 
> ________________________________
> 
> From: cisco-voip-bounces at puck.nether.net on behalf
> of Lyon, John R.
> Sent: Wed 2/14/2007 5:45 PM
> To: Paul Choi; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Directory Options/Services
> Missing on 79xx
> 
> 
> 
> Apparently cavemen are better at selling car
> insurance than fixing phone
> issues.  No change after yanking the CAT5...
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of Paul Choi
> Sent: Wednesday, February 14, 2007 6:25 PM
> To: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Directory Options/Services
> Missing on 79xx
> 
> Have you done a 'caveman-reset' of the phones?
> (yanking the CAT5 cables out of the back and
> plugging
> them back in...)
> 
> --- "Lyon, John  R." <jrlyon at Trinsic.com> wrote:
> 
> > The tftp-bindings as well as a debug tftp
> > packets/events shows the same
> > file information for both a good and a bad phone.
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] On
> > Behalf Of Paul Choi
> > Sent: Wednesday, February 14, 2007 5:38 PM
> > To: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] Directory
> Options/Services
> > Missing on 79xx
> >
> > Have you tried looking to see if these 'trouble
> > phones' are all pulling the same configuration
> files
> > from CCME?
> >
> > 'sh telephony-service tftp-bindings'
> >
> > --- "Lyon, John  R." <jrlyon at Trinsic.com> wrote:
> >
> > > Hi all,
> > >
> > > 
> > >
> > > I'm running into an issue where some of our
> > 7940/60
> > > phones will lose
> > > options 4 and 5 (Local Directory and Local Speed
> > > Dial) on the directory
> > > button menu and also the ability to access
> > anything
> > > under the services
> > > button.  Weird thing is that other phones
> > registered
> > > to the same CME
> > > have all their options and services working just
> > > fine.  I've reset the
> > > phones from the keypad in addition to a reset
> and
> > > restart from the CME,
> > > but nothing seems to help.  Any ideas?
> > >
> > > 
> > >
> > > Thanks,
> > >
> > > John
> > >
> > > >
> _______________________________________________
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> > > cisco-voip at puck.nether.net
> > >
> >
> https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> >
> >
> >
> > 
> >
>
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> 
> 
> 
> 
>
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