[cisco-voip] Call Quality Issue

[Israel Lang]

Also it isn't really echo, but as one caller described "scratchy and
shakey".

On 2/15/07, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> Is it a PRI to the PBX?
>
> If so, do a show controllers T1 and see if you are getting incremental
> errors on the T1.
>
> If echo, play with the db gain and attenuation on the voice-port...
>
>
> Jonathan
>
> On 2/15/07, Israel Lang <zephy316 at gmail.com> wrote:
>
> > It has been a while since I have had to troubleshoot quality issues and
> > so my skills aren't where they use to be.
> >
> > We have had about 12 inches of snow the last two days. Employees came in
> > today. Callers (PSTN side) began complaining that some not all calls were
> > very bad on their end (PSTN side). IP Phone users have perfect call quality
> > on their ends. This system has been in production for about 5 years with no
> > echo issues and the voice gateway was replaced this past summer and we have
> > had no issues.
> >
> >
> >
> > IP Phone<---------->Voice
> > Gateway<-------------->PSTN<--------------->Analog/PBX/Etc.
> >
> >
> > Any thoughts on where to start looking for the issue? Perhaps just an
> > issue with all the snow?
> >
> > --
> > Have a great day!!!!!!!!!!
> > zephy316_gmail.com
> >
> > Replace the _ with an @ symbol
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>


-- 
Have a great day!!!!!!!!!!
zephy316_gmail.com

Replace the _ with an @ symbol
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