[cisco-voip] IP Communicator

[Paul Choi]

Kathy,

Regular commerical ISPs will most likely not have QoS
on their lines for the purpose of carrying voice
traffice. Secondly, the VPN client puts a HUGE
overhead on your customer's connection to the
enterprise. Depending on the available bandwidth with
the ISP your customer is using, the call quality will
vary greatly.  Also it would be wise to check to see
if your customer is using codec G.711 or G.729 as that
will make a big difference in how much data is needed
to make a clean call across data lines.

Cheers,
Paul
--- "Tarkington, Kathy L." <Kathy.Tarkington at AGG.com>
wrote:

> I am setting up IP Communicator on an attorney's
> laptop who will also be
> using the VPN client for his connection.  All is
> working; however, when
> testing call quality, there is a terrible delay in
> being able to hear
> each other.
> 
> Suggestions?
> 
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