[cisco-voip] Fax over Voip (was:Color Cisco Phones)

[Lelio Fulgenzi]

A couple of questions....

- can you not reduce the speed of the G3 faxes to a lower speed?

- how about the vg224 ports? we are looking at expanding our solution to a remote site and it's either vg224s or fxs ports in the router. i just want to buy what i know will work.


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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
...there's no such thing as a bad timbit...

  ----- Original Message ----- 
  From: Robert Singleton 
  To: Voip List 
  Sent: Friday, February 16, 2007 12:23 PM
  Subject: [cisco-voip] Fax over Voip (was:Color Cisco Phones)


  On Thu, 2007-02-15 at 20:27 -0500, Simon, Bill wrote:
  > If you think about all the conversions a fax goes through on VoIP, it's 
  > a wonder it EVER works.

  > Paper -> digitized -> made into analog noises -> converted to bits for 
  > VoIP -> sent over ethernet or to a voice gateway -> converted back to 
  > analog -> digitally reconstructed -> printed onto paper.
  > 
  > Something just seems very wrong about that.

  The process becomes incredibly daunting if you break down each of those
  steps, but that way madness lay...

  > A "cleaner" solution, truthfully, would be to buy a pots line for your 
  > fax.

  That's about $30,000 a year for the 50 or so affected machines, spread
  out in about 35 cities, *after* saving that $30,000 by converting faxes
  to VoIP

  > Or transmit by scan/e-mail.  Hey, it's more secure anyway.

  At least 90% of my users are very non-technical. They have incredible
  knowledge of plumbing parts and supplies, but it's tough enough for them
  to use a fax machine with speed dials to their locations. Many do not
  even have a PC. The wholesale distribution software that we use (and
  sell to competitors, I might add) is text based and many of those users
  do everything they need to on a Wyse 60 terminal. Further, many of their
  customers are very small businesses that probably wouldn't have a fax
  machine at all if we didn't have enough market clout to make it worth
  their while.

  All that aside, my biggest fax problems are between big branch offices
  and their largest customers and between my corporate credit department
  and many of those same biggest customers, so just about everyone has a
  nice fax machine, as opposed to some cheap junk. Ironically, the nice
  machines tend to have G3 modems and that appears to be where the problem
  is heading.

  One possible solution seems to be the use of FXS ports on the routers,
  as opposed to ATAs and I have the engineer working towards testing that
  out.



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