[cisco-voip] Unity Express - Remove prompt after custom greeting

Jörg Wesely joerg.wesely at intact-is.com
Mon Feb 19 18:03:25 EST 2007


Hello,

we have a Unity Express (2.3.3) on an AIM-module with a 12 mailbox-license.
The system has the English language pack installed, because the users
are English-speaking.
It's located in Milan, so a custom greeting has been recorded in Italian
for incoming callers. The problem is that after this greeting, a prompt
"Please leave a message..." is played, what's confusing for the italian
callers.
Is it possible to remove this prompt? Up to now I couldn't find a way to
achieve this. There seems to be no option to supress this prompt and the 
files for prompts and voicemail scripts cannot be changed.

I tried to install Italian as an additional language, hoping that I 
could make It play the prompt in Italian. But I only got an error 
message that no additional language could be installed with this license.

Any ideas?

thanks in advance

Jörg




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